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Hi, I am an Independent Advisor.
Let me help you with this issue.
I understand you are having problems with your HP computer getting stuck on Press the ESC key for the startup menu.
Have you tried a hard reset?
Performing a hard reset on your laptop is a straightforward process, though the exact steps may vary depending on the make and model of your device. To begin, ensure you've saved any open documents or projects and closed all applications. Next, power off your laptop completely. If it's unresponsive and won't shut down normally, press and hold the power button until it turns off. Disconnect any external devices such as USB drives or printers. If your laptop has a removable battery, take it out. Otherwise, ensure it's unplugged from the power adapter. Now, press and hold the power button for about 15-30 seconds. This action discharges any residual power in the circuits and clears temporary memory. Reconnect the power source by reinserting the battery (if removed) and plugging in the power adapter. Finally, turn on your laptop as usual. This hard reset procedure is effective for resolving issues like freezing or unresponsiveness caused by software glitches. However, if you encounter more serious problems like hardware issues, it's advisable to seek assistance from a technician or the manufacturer's support services.