Hello, and thanks for reaching out! I'm Nals, and I'll be happy to assist you today. My response times may vary, but I generally reply between 10:00 AM and 8:00 PM IST (UTC +5:30) every day of the week.
- Could you please let me know the model of your phone and PC?
- Have you attempted to use a different USB port or cable for the connection?
Additionally, make sure that the "File Transfer" option is enabled on your phone. Often, the default setting is set to charging only, which may prevent your device from showing up. To check this, unlock your phone, swipe down the notification bar, and select "File Transfer" or "MTP" from the USB options.
I look forward to your response. Thank you!
Best regards,
Nals