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How do I reset windows 10?

Anonymous
2024-09-14T16:30:01+00:00

I recently experienced a problem on my laptop, when I turned it on it got that blue screen which said your pc ran into a problem.....

So I waited ,then it got shut down

When I tried to turn it on I got the repairing disk error this might take an hour to complete

So I left it for like 6 hours straight .... nothing happened

After researching I got to know about some cmd commands which I cannot access since I forgot the password.

After trying different passwords, I figured resetting is the best option.

The thing is i tried to do like the basic reset from this screen :

https://www.google.com/url?sa=i&url=https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fwindows%2Fwindows-startup-settings-1af6ec8c-4d4a-4b23-adb7-e76eef0b847f&psig=AOvVaw1AGaImdlUhLkF0b4eRwEl1&ust=1726417676590000&source=images&cd=vfe&opi=89978449&ved=0CBQQjRxqFwoTCMDHrJXtwogDFQAAAAAdAAAAABAK

in which it cleans all your files and reinstalls windows for you.

Basically after reaching about 33% it just stops and says it wasn't able to like do it and then shuts off......

So is there like anything i can do to fix it?

  • Also i don't think it's a disk problem
Windows for home | Windows 10 | Performance and system failures

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  1. EmilyS726 226.2K Reputation points Independent Advisor
    2024-09-15T03:37:10+00:00

    If your computer came with Windows license, then no, the installation shouldn't even prompt you for license key.

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Answer accepted by question author

  1. EmilyS726 226.2K Reputation points Independent Advisor
    2024-09-14T18:06:00+00:00

    Hello. This is Emily.

    You will have to do a clean install instead if reset doesn’t go through. Could be due to image being corrupted.

    To perform a clean installation of Windows 10 using the Windows Media Creation Tool. You do need to get access to another computer so you can download the Windows installation files into a flash drive, then use the flash drive to help your computer. Hopefully you have a spare computer, or you can have friend or family help you.

    The following steps should be done on a working Windows computer:

    Download the Windows Media Creation Tool from Microsoft's official website. https://www.microsoft.com/software-download/win...

    Run the tool and select "Create installation media for another PC."

    Choose your language, edition, and architecture (32 or 64-bit) and select "Next."

    Choose "USB flash drive" as the media to use for the installation and select "Next."

    Connect a USB flash drive with at least 8 GB of free space to your computer.

    Select the USB flash drive you want to use, and then select "Next."

    The tool will then download the required files and create the installation media.

    =====================================================

    Now these steps will be done on your problematic computer:

    Go to the computer's BIOS boot menu to have it boot from the USB drive.

    Follow the on-screen instructions to install Windows 10, making sure to choose "Custom install" and select the option to delete all existing partitions.

    Once the installation is complete, you'll have a clean installation of Windows 10 on your computer.

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4 additional answers

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  1. EmilyS726 226.2K Reputation points Independent Advisor
    2024-09-15T03:55:20+00:00

    You are welcome

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  2. Anonymous
    2024-09-15T03:53:07+00:00

    Ok thanks imma try it out

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  3. Anonymous
    2024-09-15T03:35:12+00:00

    Quick question

    Do I require a 25 digit key or something?

    For the installation files

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