Share via

how do I find and install a compatible network adapter?

Anonymous
2024-09-24T15:20:18+00:00

I recently got the problem that my pc loses connection if i try to boot up several games such as elden ring and valorant. i have spoken with tech support once and made a script to reset all of the internet sttings but even that doesnt help anymore. I have always tried to make sure to keep all of my drivers up to date but it doesn't make any difference. i ended up uninstalling my network adapter (Realtek 8822CE Wireless LAN 802.11ac PCI-E NIC) in hopes that when i check for hardware changes, the pc would install a new one. Sadly that did not happen and I am stuck using ethernet connection to write this. I would like to know if i can get a better network adapter for my windows 11 laptop. im not sure what information is neccerary so please ask if there is anything missing. what I will do for now is just copy and paste all of my pc specifications and hope that it is enough.

PC specs:

Device name DESKTOP-6OKCQ3I

Processor AMD Ryzen 5 4600H with Radeon Graphics 3.00 GHz

Installed RAM 8.00 GB (7.42 GB usable)

Device ID 29191802-7BD7-4F2E-8B4F-0DEA1AE0FCD8

Product ID 00325-81669-04124-AAOEM

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

windows specs:

Edition Windows 11 Home

Version 23H2

Installed on ‎07/‎04/‎2023

OS build 22631.4169

Experience Windows Feature Experience Pack 1000.22700.1034.0

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

Answer accepted by question author

  1. DaveM121 871.3K Reputation points Independent Advisor
    2024-09-25T13:03:05+00:00

    Below is the support page for your laptop on the Asus website, from there, donwlaod the version of the Realtek Wireless LAN Driver they provide, that will be the most compatible version of that driver for your laptop.

    https://www.asus.com/laptops/for-gaming/tuf-gam...

    1 person found this answer helpful.
    0 comments No comments

2 additional answers

Sort by: Most helpful
  1. Anonymous
    2024-09-25T12:59:05+00:00

    Hello, for some reason a screenshot can’t upload so you’re gonna have to work with this sadly. Sorry for the inconvenience…

    0 comments No comments
  2. DaveM121 871.3K Reputation points Independent Advisor
    2024-09-24T15:53:20+00:00

    Hi, I am Dave, I will help you with this.

    I need some more information about your system, click your Start Button, then just type msinfo and press Enter, please provide a screenshot of the resulting System Information window.

    0 comments No comments