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Frequent Blue Screen with Error Code 0x0000007e (Windows 11)

Anonymous
2024-09-07T10:33:12+00:00

I've been dealing with a persistent blue screen issue on my computer, and I’m hoping for some guidance. Here's what has been happening:

  • At first, I started experiencing blue screen errors every 2 to 3 hours. Over time, the crashes began happening every 30 minutes or so.
  • Eventually, the system began crashing within 1 minute of booting into Windows, making the computer nearly unusable.
  • I attempted to check the drivers, but I couldn’t fully diagnose all of them. I also checked the hardware, and everything appeared to be functioning correctly.
  • As part of troubleshooting, I removed the motherboard battery and flashed the BIOS. Unfortunately, this didn’t fix the issue.
  • I reinstalled Windows 11 three times:
    • The first two times, the system crashed before I could even complete the installation, with blue screen errors every minute.
    • On the third attempt, I was able to install Windows successfully and reach the desktop, but the crashes started again after 15 to 30 minutes.
  • The blue screen error code I consistently get is:
    0x0000007e (0xffffffffc0000005, 0xfffff80570e399e7, 0xffffe38f86116cc8, 0xffffe38f861164e0)

At this point, I’m not sure how to proceed. Any assistance with diagnosing the root cause or suggestions on how to fix this issue would be greatly appreciated. i uploaded the minidump files to google drive if that might help: https://drive.google.com/file/d/1rztSqS2tsCkA8vp5-kWU0IHkRaQDLNAz/view pc parts:

asus prime b450m k ii

ryzen 5 5600x

ventus rtx 3060

kingston fury renegade 8x2 gb ram

Windows for home | Windows 11 | Devices and drivers

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Answer accepted by question author

DaveM121 881.2K Reputation points Independent Advisor
2024-09-07T11:25:46+00:00

Your minidump files indicate it is a virtual driver associated to the Vanguard anti-cheat software that is causing your system to crash.

Those anti-cheats are linked to the TPM on your motherboard, go to the support page for your PC or Motherboard on the manufacturers website, if you do not have your drive encrypted with Bitlocker, check for any BIOS update that may need to be installed

Then completely uninstall the anti-cheat software, restart your PC and download the latest available version of the Vanguard anti-cheat software.

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  2. Anonymous
    2024-09-07T11:21:03+00:00

    Hello, Dave.

    My bad for not checking the link before sending it here.

    Anyway this is the new like that https://www.dropbox.com/scl/fi/cgyulijszy57u6jssb90z/Minidump.rar?rlkey=v4h142jnj4b6ubfjm3wyzpuy0&st=8m8rqo7p&dl=0 this one I checked so I think it's all good

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  3. DaveM121 881.2K Reputation points Independent Advisor
    2024-09-07T11:05:52+00:00

    Hi, I am Dave, I will help you with this.

    I tried to donwload your minidump files, but they are not shared, please try sharing the files again and let me know here when they are shared.

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