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Microsoft Intune Management Extension Log Folder missing

Jayd 171 Reputation points
2020-08-26T12:38:42.21+00:00

Hello Community,

i would like to Troubleshoot my deployments when using Scripts. But the Log Folder is not being displayed under Microsoft Intune Management Extension in the Program Files. The Notifier shows me when software is being successfully deployed or not. Auto Enroll is enabled and the Clients are AzureADJoined. Do I miss something out, why are the Logs are not being displayed? I read many guides where you can Troubleshoot a lot using the Logs which are displayed on the Clients.

Thanks a lot

Microsoft Security | Intune | Other
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  1. Jason Sandys 31,421 Reputation points Microsoft Employee Moderator
    2020-08-26T16:10:51.377+00:00

    The logs for the IME aren't under program files, they are at C:\ProgramData\Microsoft\IntuneManagementExtension\Logs.

    5 people found this answer helpful.
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  1. Crystal-MSFT 54,306 Reputation points Microsoft External Staff
    2020-08-27T01:40:12.507+00:00

    Based as I know, once the Intune management extension prerequisites are met, the Intune management extension is installed automatically when a PowerShell script or Win32 app is assigned to the user or device.

    The Microsoft Intune Management Extension is a service that runs on the device, just like any other service listed in the Services app (services.msc). Intune management extension logs on the client machine are typically in \ProgramData\Microsoft\IntuneManagementExtension\Logs，The following picture list the logs under it. We can check them to troubleshoot:
    20664-image.png

    Meanwhile, the following link list some common issues and resolution for script deploying issue. We can read it for the reference:
    https://learn.microsoft.com/en-us/mem/intune/apps/intune-management-extension#common-issues-and-resolutions

    Hope it can help.

    If the response is helpful, please click "Accept Answer" and upvote it.

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