I have OMEN 15 laptop running on windows 11 OS. I got windows blue screen error and my system rebooted. Please help to identify the cause and a solution to fix it..

Hi, thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today, my working hours vary & I usually reply between 10:00 pm & 6:00 am EST(UTC -5) Monday to Sunday.

I understand the issue you have, there is nothing to worry I am here to help, upon analyzing and checking the DMP files, the error you have is NETIO.SYS, is a Windows Driver framework that is associated with the Network drivers, which allows communication between hardware and connected devices, for us to fix the issue, kindly follow the steps below and I hope that works:

Method 1. Roll back Network driver.

-Press the Windows key + X

-Go to Device Manager

-Expand the Network Adapters

-Look for the LAN and Wi-Fi driver

-Right-click and click "Update Driver"

-Look for "Browse my computer for driver"

-Click "Let me pick drivers available drivers on my computer"

-Choose an old driver or other names of the driver then select it and hit next until it installs.

Method 2. If you have a third-party anti-virus I suggest to uninstall it and check it again.

Method 3. Do clean boot:

A “clean boot” starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program.

• In the search box on the taskbar, type msconfig and select System Configuration from the results.
• On the Services tab of System Configuration, select Hide all Microsoft services, and then select Disable all.
• On the Startup tab of System Configuration, select Open Task Manager.
• Under Startup in Task Manager, for each startup item, select the item and then select Disable.
• Close Task Manager.
• On the Startup tab of System Configuration, select OK. When you restart the computer, it's in a clean boot environment.

Troubleshooting reference: https://support.microsoft.com/en-us/topic/how-t...

Note: If the issue persists, please download and install a LAN and Wi-Fi driver from your manufacturer's website and or update the BIOS with the help of the PC manufacturer.

Let me know how it goes and I hope that helps.

Bernard

Sure thanks, and I hope it will be all good now.

Thanks Bernard I have tried method 1 and method 3 (haven't tried method 2 yet as I have a paid antivirus).

I will keep monitoring as I haven't observed the issue as of yet.

Thank you again.