how to remove the device on phone link? It only shows me the disable/enable button.

This needs to be addressed.

Andrian Nur Prabawa,

I understand that you would like to remove the Previous devices that you have linked with the Phone Link application on Windows 11.

I have tested this from my end and followed the instructions from the Microsoft article below to successfully remove a device.
Unlink a device in the Phone Link-

https://support.microsoft.com/help/9382f770-b203-7e0e-c81e-18d4053cf4e5

In image 1, you might see two devices that I have linked.

In image 2, you might see the device (Realme c1) removed from the lists.

To remove the device successfully, I have followed the steps below (on both Android and Windows):

1. Opened (link to Windows) app downloaded, and selected settings (Gear icon on top right corner**)** on my Android device.
2. Select your Account (e-mail address) and click 'sign out'.
3. Once completed, go to this link https://account.microsoft.com/devices/android-ios to remove the device from your Microsoft account as well.
4. Once done, Reset the Phone Link app from the App settings and restart it again. The device should be removed completely from the lists.

Note: For Samsung devices, the application "Link to Windows" might be pre-installed, you will have to follow the instructions for "If you have the Link to Windows (pre-installed) app on your Android device:" from the above article to successfully remove the device.

But if you no longer have the older device to select Sign out, I think there are currently no available options or instructions to remove the device or if it's no longer active. I suggest submitting your feedback to Microsoft through the feedback hub (press the Windows key + F) to submit your feedback.

Best regards,

Gunasekar N

Hello Gunasekar N

Thanks for your research on this, I am having similar problems as the many other contributors to this forum thread. Regarding your advice (quoted above) there are some steps that don't appear to be possible to follow:

1. In the Link to Windows (downloaded on Android) app, there is no settings icon in the top right corner to remove old devices
2. Removing an Android device from a Microsoft account is impossible because Microsoft don't allow Android devices to be added to a Microsoft account (I think they used to, but this feature has been removed) Therefore I think their support article

https://support.microsoft.com/en-us/topic/unlink-a-device-in-the-phone-link-9382f770-b203-7e0e-c81e-18d4053cf4e5

contains incorrect information and needs updating urgently.

I agree with the last paragraph in your (above) post. It appears there is no current method to remove old/inactive or duplicated PCs from a Link to Windows app as set up on an Android device!

Thanks

Andrew

The phone was traded into google weeks ago, there is no possible way to access the device. I had logged out and factory reset everything so there is no excuse for Phone Link holding onto it. This is infuriating that the phone will continue to be listed in perpetuity and feedback to Windows Insider's feedback hub about Phone Link on this issue has been ignored for years, with multiple reports already existing including one of mine. Oh well.

Thank you for taking the time to give a very good answer... for those who actually have the old device which I suspect in nearly all cases will not be the case if they're here asking about it. Just awful by Microsoft to remove the old option which was to remove it in app.

Wait, perhaps a downgrade to an older version of Link to Windows would work?!

Thank you for letting me know.

It could be a current bug. However, have you tried resetting the Phone Link app? Is this issue persisting even after resetting the Phone Link app?

Hi Adrian, I am John J.D., a fellow Microsoft user like you.

I understand you're having issues removing devices in the Phone Link app. I'm here to help. You can remove devices by going to the Phone Link app, clicking the Settings (gear icon), selecting "Devices," finding the devices you'd like to remove, clicking the ellipsis (...) to open the menu, and then clicking "Remove."

Should you need further information please let me know.

John J.D.