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Can't use search, launch apps or shutdown pc

Anonymous
2024-04-05T23:32:51+00:00

Windows 11 issue that KEEPS happening I've even completely erased everything and started fresh.

Usually after an updated program or Windows update but sometimes it's random. It's happened several occasions (more than 10 times)

I will turn on my PC, the log in screen shows as the default blue screen instead of the spotlight (this is how I know once I log in nothing is going to work now) so I log in. None of my apps that would normally open on start up actually open. After about 15 seconds anything I click or try to do will not open\load\type. Search won't work. I click power off and it won't work.

Previously I would uninstall whatever update happened and normally that would fix it, however I just did that and it still won't work. My restore points are also failing so as of now a reset is looking like my only option. I'm tired of reinstalling all my games and everything I can't do this again! **** is going on?

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2024-09-04T20:55:22+00:00

    Hi. My name is Lester, and I am an Independent Advisor. I'm sorry that you are experiencing this issue. I'd be more than happy to assist you.

    Were there any changes made before the issue occurred, like installing new software or updates?

    Please try the suggestions below:

    1. Try restarting Windows Explorer:

    Press Ctrl + Shift + Esc to open Task Manager.
    Under the "Processes" tab, scroll down and look for "Windows Explorer."
    Right-click on it and select "Restart."

    1. Run DISM and SFC to fix system-corrupted files that may be causing the issue:

    Press Ctrl + Shift + Esc
    Click on 'File' > 'Run new task'.
    Type 'cmd' and make sure the 'create this task with administrative privileges' box is checked
    Then click OK.

    Copy and paste the commands one at a time below, then press Enter:

    DISM /Online /Cleanup-image /Checkhealth

    DISM /Online /Cleanup-image /Scanhealth

    DISM.exe /Online /Cleanup-image /Restorehealth

    sfc /scannow

    Restart your PC then Test.

    1. Re-register Windows apps

    Press Ctrl + Shift + Esc
    Click on 'File' > 'Run new task'.
    Type 'powershell' and make sure the 'create this task with administrative privileges' box is checked
    Then click OK.

    Copy and paste the command below, then press Enter:

    Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    Let the process complete and then restart your PC then check.

    I hope this information is helpful. Please don't hesitate to reach out if you have any more questions. Thank you

    That doesn't work if apps don't open, unfortunately I have had the same issue and it won't open anything at all.

    5 people found this answer helpful.
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  2. Anonymous
    2024-04-06T02:06:28+00:00

    Hi. My name is Lester, and I am an Independent Advisor. I'm sorry that you are experiencing this issue. I'd be more than happy to assist you.

    Were there any changes made before the issue occurred, like installing new software or updates?

    Please try the suggestions below:

    1. Try restarting Windows Explorer:

    Press Ctrl + Shift + Esc to open Task Manager.

    Under the "Processes" tab, scroll down and look for "Windows Explorer."

    Right-click on it and select "Restart."

    1. Run DISM and SFC to fix system-corrupted files that may be causing the issue:

    Press Ctrl + Shift + Esc

    Click on 'File' > 'Run new task'.

    Type 'cmd' and make sure the 'create this task with administrative privileges' box is checked

    Then click OK.

    Copy and paste the commands one at a time below, then press Enter:

    DISM /Online /Cleanup-image /Checkhealth

    DISM /Online /Cleanup-image /Scanhealth

    DISM.exe /Online /Cleanup-image /Restorehealth

    sfc /scannow

    Restart your PC then Test.

    1. Re-register Windows apps

    Press Ctrl + Shift + Esc

    Click on 'File' > 'Run new task'.

    Type 'powershell' and make sure the 'create this task with administrative privileges' box is checked

    Then click OK.

    Copy and paste the command below, then press Enter:

    Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    Let the process complete and then restart your PC then check.

    I hope this information is helpful. Please don't hesitate to reach out if you have any more questions. Thank you

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