please follow
deleted the Intel(R) Smart Sound Technology (Intel(R) SST) audio controller and the Intel(R) Smart Sound Technology (Intel(R) SST) OED, restarted my laptop, AND MY SOUND IS BACK!
Intel Smart Sound Technology OED not working, cannot hear Audio
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Anonymous
After a download of a driver updating program that evidently went very wrong, some of my drivers appear to have broken and/or disappeared, leaving me unable to hear any audio from my laptop whether through headphones or speakers. I feel like I've tested every other possible solution I've seen, so I need to ask if I'm somehow doing something wrong here. My primary problem was with Intel High Definition DSP before, but is has since transformed into a non-functional Intel Smart Sound Technology OED as shown below.
I've already tried uninstalling and removing it, but that just causes it to reappear when I reboot my computer, and trying to install something else over it gives a different message and causes it to still ultimately come back. I've tried installing Realtek after Resetting my entire PC (surprise, that did nothing to help either), and I don't see anything relating to them having been added to my device list. I've seen a workaround that involves the Smart Sound Audio Controller, but that would require me to still have it, and I don't, nor do I seem to be able to find a place I can get it back onto my computer. Clearly I'm doing something wrong, so can somebody help me get my audio back?
Windows for home | Windows 11 | Devices and drivers
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19 answers
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Anonymous
2024-09-11T02:59:08+00:00 -
Anonymous
2024-11-17T01:18:04+00:00 Not sure if this will help, but after a few weeks of trying I finally fixed this issue on my Asus laptop
My update was done through CCleaner and when looking at the update history the Smart Sound Audio Technology BUS was there. Reverting this back to the previous version stopped the Code 10 on the Smart Sound Audio Technology OED.
If it wasn't updated on CCleaner, I presume rolling back the Smart Sound Audio Technology BUS driver version on Device Manager will work too.
Hope this helps
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Anonymous
2024-09-26T21:02:04+00:00 i found this answer here Re:New version of Intel® Smart Sound Technology (Intel® SST) block all my audio (input and output) - Intel Community
I would like to suggest few recommendations to fix the issue you are having after updating the drivers.
- Open Device manager
- In System devices > Intel(R) Smart Sound Technology (Intel(R) SST) Audio Controller
- Right click and select Update driver
- Select Browse my computer for driver software
- Select let me pick from a list of available drivers on my computer
- Select High Definition Audio controller and install.
and this tip is mine: you have to write down the name of the driver you had installed (how?...just managed yourself to)
i had the same problem but i wrote down the name of the previous driver (the one that was working fine) intel smart sound technology bus 10.29.0.9947 realeased oct 12 2023.
what do you need this for? you need it for choosing the appropiate drive when a list of available drivers appears or shows when you get to the number 5 step, there you will have to choose a driver, and you must choose intel smart sound technology realeased oct 12 2023.
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Anonymous
2024-09-27T18:14:43+00:00 I am in the same boat. Nothing works. I have no realtek audio device anymore after the latest updates. I also do not have Intel(R) Smart Sound Technology (Intel(R) SST) Audio Controller in my device manager either. (Even after hitting show hidden devices) I've updated my BIOS and many others, but nothing has helped. When I delete the intel smart sound technology OED, it comes back! Seriously thinking of leaving Microsoft for Apple out of this mess between their updates and Intel's.
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Anonymous
2024-09-10T07:15:10+00:00 Hi PitIcarus,
I’ve reviewed the issue, and here are the steps you can try:
- Run the Audio Troubleshooter:
o Press Windows key + X
o Go to Settings
o Click on Update & Security
o Select Troubleshoot, then Additional troubleshooters
o Find Playing Audio and run the troubleshooter.
- Update the Audio Driver:
o Press Windows key + X
o Go to Device Manager
o Expand Sound, video and game controllers
o Right-click on your audio driver and select Update driver
o Choose Browse my computer for drivers
o Select Let me pick from a list of available drivers on my computer
o Choose an older driver if available, then follow the prompts to install it.
o Restart your computer and check the audio.
- Uninstall and Reinstall the Audio Driver:
o Press Windows key + X
o Go to Device Manager
o Expand Sound, video and game controllers
o Right-click on your audio driver and select Uninstall device
o If you don’t see the audio driver, download it from (https://download.lenovo.com/consumer/mobiles/lx...) (ensure it’s the correct driver for your device).
o Once downloaded, install the driver and restart your computer.
- Configure Playback Settings:
o After restarting, go to Control Panel
o Click on Sound
o In the Playback tab, right-click on Speakers and select Set as Default Device
o Click on Properties
o Go to the Levels tab, adjust the volume to your preference, and test the audio.
I’ve attached a screenshot for reference. I hope these steps resolve your issue. If you need further assistance, please let me know.
Best regards,
Arvind