Share via

Stuck on the Lock Screen

Anonymous
2024-09-10T20:53:54+00:00

I click on the Lock Screen, it takes me to the page where I click ‘sign in’. I click ‘sign in’ and it takes me back to the Lock Screen. I have done nothing to, nor installed anything new to my computer. Please help!

Windows for home | Windows 11 | Accounts, profiles, and login

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

13 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-09-11T16:14:53+00:00

    Thank you!

    Problem seemed to fix itself?!

    After I sent the previous note, I restarted my computer (seemingly for the 100th time). I was not staring at my screen the full time but it appeared to skip the Lock Screen and went directly to the sign in screen. I clicked sign in and it took a bit longer than usual, but it allowed me to enter my password and let me log in.

    Happy it is working, but nervous it will happen again. I will keep your post saved just in case. Thanks again.

    2 people found this answer helpful.
    0 comments
  2. Ramya Yaragani 685 Reputation points Independent Advisor
    2024-09-11T00:48:22+00:00

    Hello Michael,

    Good Day!!

    I am Ramya , here to help you out Today.

    I apologize for the inconvenience.

    Please Try possible fixes below.

    1. Restart your System.

    2.Use Ctrl + Alt + Delete

    Pressing these keys together can sometimes bring up the sign-in screen properly. If it works, you should be able to log in.

    1. Boot in Safe Mode

    >Restart your computer and hold the Shift key while it boots up.

    >Select Troubleshoot > Advanced options > Startup Settings > Restart.

    >Once your computer restarts, select Safe Mode.

    >Log in and see if the issue persists.

    https://support.microsoft.com/en-us/windows/win...

    4.Run sfc /scannow After entering the SafeMode.

    5.Install all windows Updates.

    Settings>Update & Security > Windows Update > click Check for Update

    I hope this helps. Please let me know how it goes.

    Thanks,

    Ramya

    2 people found this answer helpful.
    0 comments
  3. Ramya Yaragani 685 Reputation points Independent Advisor
    2024-09-11T16:25:26+00:00

    That's Great Michael.

    Feel free to contact me at any time.

    I appreciate if you could able to give the rating.

    0 comments
  4. Ramya Yaragani 685 Reputation points Independent Advisor
    2024-09-11T15:57:00+00:00

    Hello Michael,

    Thanks for taking time to respond for this thread.

    I would suggest you to please refer below articles and try possible fixes.

    https://answers.microsoft.com/en-us/windows/for...

    https://www.technewstoday.com/the-system-detect...

    I hope this helps. Good LUck!!

    Standard Disclaimer: There are non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    0 comments
  5. Anonymous
    2024-09-11T14:29:17+00:00

    When I restart in safe mode, this error comes up. I tried safe mode with and without network.

    0 comments