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Windows update "Download error - 0x80190194" || Microsoft Store error "0x80248014"

Anonymous
2024-09-22T18:55:07+00:00

Getting a "Download error - 0x80190194" while installing a windows update, in addition to that I cannot download anything from microsoft store as well Error code is " 0x80248014".

Things I've tried:

sfc scan through cmd (no errors there)

update troubleshooter gives the following

Detection details IsPostback_RC_PendingUpdatesIsPostback: FalseWaaSMedicServiceIssue found by:BinaryHealthPlugin;DynamicProtectionPluginIsPostback_RC_PendingUpdatesIsPostback: TrueService StatusProblem with BITS service : The requested service has already been started.System.Management.Automation.RemoteException More help is available by typing NETHELPMSG 2182. System.Management.Automation.RemoteExceptionService StatusProblem with BITS service : The requested service has already been started.

But even after this, same error

Windows for home | Windows 11 | Windows update

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Anonymous
2024-10-12T17:02:08+00:00

Tried that, no luck.

I tried another way with the cloudflare warp app, it works with that. Not sure why manually setting the DNS does not work.

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Anonymous
2024-10-12T15:33:08+00:00

So I went to a friend's room and connected my Wifi with his adaptor

And everything seems to be working. Windows update is working as well as Store is also downloading.

Any particular reasons this could happen??

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  1. Ramesh 176.2K Reputation points Volunteer Moderator
    2024-10-12T15:48:19+00:00

    Great. If so, it might be DNS or ISP-related.

    Can you please change the DNS server addresses to Google Public DNS?

    8.8.8.8 and 8.8.4.4

    You can change it in your router or network adapter properties. https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10

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  2. Anonymous
    2024-09-23T15:01:30+00:00

    I tried all the steps, still the same issue.

    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    ren C:\Windows\System32\catroot2 Catroot2.old

    On both of these, I got "Access is denied" even though I was in administrator mode.

    The powershell command failed as well.

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  3. Anonymous
    2024-09-23T06:17:30+00:00

    Hello, Abdullah Qadeer

    Welcome to the Microsoft Community.

    Hello, thanks for chiming in with your issue, it sounds like you are experiencing some ongoing issues with installing Windows updates and using the Microsoft Store.

    Here are some additional troubleshooting steps you can try:

    A. Restart the BITS and Windows Update services

    Press Win + R, type services.msc, and press Enter.

    Locate Background Intelligent Transport Service (BITS) and Windows Update.

    Right-click on each service and select Restart.

    B. Clear Windows Update Cache

    Open a command prompt as an administrator.

    Run the following commands in order: 

    net stop wuauserv 

net stop cryptSvc 

net stop bits 

net stop msiserver

    Navigate to the SoftwareDistribution folder:

    Open File Explorer and go to C:\Windows\SoftwareDistribution\Download.

    Delete all files in this folder.

    Restart the service: 

    net start wuauserv 

net start cryptSvc 

net start bits 

net start msiserver

    C. Reset Windows Update Components

    Open a command prompt as administrator.

    Run the following command: 

    net stop wuauserv 

net stop cryptSvc 

net stop bits 

net stop msiserver

    Rename the SoftwareDistribution and Catroot2 folders:

    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    ren C:\Windows\System32\catroot2 Catroot2.old

    Restart the service again: 

    net start wuauserv 

net start cryptSvc 

net start bits 

net start msiserver

    D. Checking for system file corruption

    Since you have already run an SFC scan, you can try the DISM utility:

    Open a command prompt as administrator.

    Run the following command: 

    DISM /Online /Cleanup-Image /RestoreHealth

    E. Re-register the Microsoft Store

    Open PowerShell as administrator.

    Run the following command: 

    Get-AppxPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

    F. Check for updates again

    After completing the above steps, check for Windows updates to see if the problem persists.

    If these steps do not resolve the issue, consider checking for any third-party anti-virus software interference, you may need to perform a repair installation of Windows next, you can do some feedback after this and I will continue to support you.

    Disclaimer: Running Microsoft Safety Scanner can help you check if the system is disturbed or malicious software exists. To avoid any trouble for you, please back up all your personal files first to ensure you do not lose data.

    Best regards

    Bobhe | Microsoft Community Support Specialist

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