how to Change the region or add another way to pay

Hello,

Changes to region or addition of a new payment method on Microsoft might sometimes not be available because of the limitation brought by your account settings, account type, or current subscription status.

But here are few General steps to perform a change of region or add a new payment method.

For Microsoft Account
-To change the region :

• Sign in to your account at account.microsoft.com.
• Go to Your info section.
• Click Edit country/region.
• Select your country/region from the list, and then click Next.

-To Add a payment Method:

• Add Payment Method
• Sign into Microsoft account.
• Go to area Payment & billing.
• Click on Payment options.
• Click on Add a payment method and follow through the prompts.

Do not hesitate to contact us if your problem persists.

Thank you.

You could change your region by following the instructions below:

Step 1: Open Settings of your computer, turn to Time& language tab

Step 2: Click the region option in the top right corner, slide down, and change to the region you are actually at in the Country or region option

I was stuck, as I am an Australian wanting to use an Australian Credit card to renew my microsoft 365 subscription, but couldnt because I was in Indonesia and it refused to let me change region.
Called Tech and they advised to open a Private Window in my browser which would block the automatic region reading reading fucntion. Then log in and pay, that worked well

Hello khemmala,

Thank you for reaching out to the Microsoft Community and I'll be glad to assist you today.

It seems you're having trouble purchasing a product or service from the Microsoft Store. If you’ve recently moved to a new location, you’ll need to change your region. Make this change if you’re planning to stay in the new country for a long time.

1. To change your Country/Region in Windows 11 -

• Go to Settings > Time & language > Language and Region.
• Under Country or Region, select your New region.
• Restart your computer.

To change your Country/Region in Microsoft Store Online-

https://www.microsoft.com/store

• At the very bottom of any page, select the World icon 🌏︎ to choose your language and region.

2. To Add a New Payment method -

• Sign in with your Microsoft account on the Link below.

https://account.microsoft.com/billing/payments?...

• Select + Add a new payment method and follow the instructions.
• The payment method will appear as an option during the checkout process for your next online purchase.

For reference, please go through the Microsoft Self-help articles below.

➛ Add a new bank or credit card to your Microsoft account -

https://support.microsoft.com/help/c39dbc30-bc8...

➛ Change your country or region in the Microsoft Store-

https://support.microsoft.com/help/5895e006-34f...

If you are still having issues with the Purchase, you will need to contact Microsoft Accounts & Billing support from the link below.

https://support.microsoft.com/en-us/contactus/

I hope this information helps. If you have any questions, please let me know and I will be happy to help you further.

Best regards,

Gunasekar N