Not Able To Connect To Network, Internet HP Laptop, Windows 11

Question

Not Able To Connect To Network, Internet HP Laptop, Windows 11

Anonymous

I posted days ago about the same thing, No Internet Connection. First ones to contact....the provider...they did nothing. The reason why doesn't matter.....small community, weird terrain, monopoly company.....irritating. A gentleman named Arthur help me here, I ran thru the steps he listed, but it wasn't a go. I'm sure there's more that can be done, just need to know what.

I can get online with my ASUS laptop, no problem, my partner can not. He's running an HP Laptop, both Windows 11. He was able to get a connection til recently.........the basics stuff we've covered,

Appreciate the help here,

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2 answers

Answer 1

Anonymous

Your reply can't be serious! What's step 2 and 3? Update the driver! How are supposed to do that without a connection?

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Answer 2

Hi,

I am Tanvi, and I would be happy to assist you today!

I apologise for the inconvenience and will try my best to help you.

Firstly, Check the Network Adapter in Device Manager-

1. Press Windows + X and select “Device Manager.”

2. Expand the “Network adapters” section.

3. Look for the Wi-Fi adapter (usually named “Realtek RTL8821 CE 802.11ac PCIe adapter”).

It might be a driver issue if it’s missing or has an exclamation mark.

Secondly, Update Network Adapter Driver-

1. Right-click on the Wi-Fi adapter and choose “Update driver.”

2. Select “Search automatically for updated driver software.”

3. Follow the on-screen instructions to update the driver.

Also, Reset Network Settings-

1. Open Settings (press Windows + I).

2. Click on Network & internet.

3. Go to the Advanced Network settings tab.

4. Under More Settings, click Network Reset and follow the prompts.

5. Restart the laptop after the reset.

Additionally, to know more-

https://www.thewindowsclub.com/hp-laptop-wont-c...

Disclaimer:

The link included is a non-Microsoft website that would provide accurate and safe information. Watch out for ads on the site that are frequently classified as PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers, as they sometimes do more harm than good.

I hope this helps. Please let me know if you have any other queries.

Good day

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Not Able To Connect To Network, Internet HP Laptop, Windows 11

2 answers