I've lost my password for an old laptop with Windows 7 so can't even delete files or update to Windows 10. I've tried hard reset but never get the screen showing options, eg safe mode shown in online tutorials
- We can not tell you how to break into a computer.
- The free or paid upgrade to 10 is over.
"What to do if you forget your Windows password"
http://windows.microsoft.com/en-us/windows7/what-to-do-if-you-forget-your-windows-password
Copy/pasted from original link before Microsoft altered it.
"If you forget the administrator password and don't have a password reset disk or another administrator account, you won't be able to reset the password. If there are no other user accounts on the computer, you won't be able to log on to Windows and will need to re-install Windows."
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Microsoft forbids any assistance being given in these Forums to help you bypass or "crack" lost or forgotten Passwords.
Here is the Microsoft Information outlining that Policy:
Here are the Key/s to press at Boot to start the Recovery Process back to Factory Settings (new condition).
Acer – Press Left Alt + F10 Keys.
Advent – Tap F10 until Starting System Recovery appears
https://answers.yahoo.com/question/index?qid=20081221054701AAJT8YV
Asus – Press F9
Dell – Press F8 which will bring up Advanced Boot Options
eMachines: Press Left Alt Key + F10
Fujitsu – Press F8
Gateway: Press Alt + F10 Keys - As Acer owns them: press Left Alt + F10 Keys as per Acer eRecovery
HP – Press F11 repeatedly
Lenovo – Press F11
LG – Press F11
https://answers.yahoo.com/question/index?qid=20090304161820AAiyvMn
Packard Bell: Press and hold the ALT key while pressing repeatedly the F10 key. Release the keys when a message displays that Windows is loading files.
Samsung – Press F4
Sony Vaio – Tap F10 until the Edit Boot Options screen is displayed
Toshiba – Press 0 (zero)
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You can borrow the exact same edition of Windows 7 Retail DVD and use your Product Key on the COA sticker to reinstall the operating system.