Share via

Laptop can’t connect to wifi

Anonymous
2024-10-07T23:54:45+00:00

My HP Envy can’t connect to wifi, let alone even detect networks. I’ve tried restarting the computer & I reset the network settings, but still no progress.

There’s no “wifi” section on the taskbar & it also doesn’t have available networks.

In the settings it just tells me that I’m not connect to any networks and says “get help”. The other options in the network and internet screen are: VPN, airplane mode (which I can’t even turn on, it’s grayed out), proxy, dial up, and advanced network settings.

What should I do to fix this?

Windows for home | Windows 11 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Lester Bernard Reyes 79,530 Reputation points Independent Advisor
    2024-10-08T00:27:30+00:00

    Hi Jose, thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today, my timezone is UTC +8.

    I understand the issue you have, nothing to worry I am here to help, seems that there is an incompatibility with the Wi-Fi driver, moreover, kindly follow the steps below for us to sort out the issue:

    Method 1. Roll back Network driver.

    -Press the Windows key + X

    -Go to Device Manager

    -Expand the Network Adapters

    -Look for the Wi-Fi driver

    -Right-click and click "Update Driver"

    -Look for "Browse my computer for driver"

    -Click "Let me pick drivers available drivers on my computer"

    -Choose an old driver or other names of the driver then select it and hit next until it installs.

    Note: If the issue persists, please connect to a LAN connection then download and install the Wi-Fi driver from your manufacturer's website and or update the BIOS with the help of the PC manufacturer.

    Let me know how it goes and I hope that helps.

    Bernard

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments