Hi Michael, This is Ramesh.
This could be an Office-specific issue, especially with permissions for the Msocache folder.
- Please create a new local admin account to see if the problem occurs in that account.
To create a new local admin account, open admin Command Prompt and run these commands:
net user USERNAME PASSWORD /add
net localgroup administrators USERNAME /add
(Note: Replace the placeholder text "USERNAME" and "PASSWORD" with the new user name and password, respectively.)
Login to the newly created account and see if Microsoft Print to PDF works.
- Also, check if you can print to PDF from another application, such as Notepad or WordPad.
Note:
Alternatively, there is a freeware PDF printer named CutePDF Writer, which has existed for over two decades. It's freeware.
CutePDF :: Product :: CutePDF Writer:
https://www.cutepdf.com/products/cutepdf/writer...
Standard Disclaimer: There is a link to a non-Microsoft website. The page appears to provide accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as PUPs (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.