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Portrait mode not working on the second monitor

Anonymous
2024-09-30T14:06:51+00:00

Hi, I need some help over here! Im on Windows 10, I have just bought an arm for two of my monitors. I have one, main monitor which i want to be on the landscape mode, and the other monitor which i use for browsing net while playing game etc. to be on portrait mode. Now the problem is that when i try to change my other monitor (which i want to browse on) to portrait mode, I do evertything as said (display settings orientation and all the stuff) but I get a message thats says: The display settings could not be saved. Please try a different combination of display settings. Im really furious at the moment becuase i dont have any more room for my second monitor to be landscaped. I have been trying to fix this through whole month so I really wondered if you can help me. Thanks.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2024-10-01T17:34:15+00:00

    Also I forgot to say, when I turn off my main monitor other monitor can be portraited.

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  2. Anonymous
    2024-10-02T11:29:09+00:00

    Hello Konstantin,

    I get how frustrating this must be, especially after trying so many solutions. Since you've mentioned that the second monitor only switches to portrait mode when the main one is turned off, there’s likely a conflict between how Windows is handling the display modes or perhaps an issue with the hardware configuration.

    1. Check both monitors' refresh rates in Display settings > Advanced display settings and make sure they match (e.g., both set to 60Hz). This can help resolve conflicts.
    2. Open NVIDIA Control Panel or AMD Radeon Software and try switching the second monitor to portrait mode there. These tools often provide better control than Windows' settings.
    3. Temporarily set the second monitor as your primary display in Display settings to see if it will accept portrait mode when prioritized.
    4. Go to Advanced display settings > Display adapter properties > List All Modes for the second monitor. If portrait resolutions aren’t listed, it could indicate hardware or driver limitations.
    5. Switch the monitor’s connection to a different port (HDMI, DisplayPort) to refresh the display settings.

    These steps should help isolate whether it’s a configuration or hardware limitation. Let me know how it goes!

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  3. Anonymous
    2024-10-01T17:29:17+00:00

    Hey Jayshri, thanks for yourr help. Unfortunatly it couldnt solve my problems. I have tried everything u said to me, and everything that other people did from the links u have sent to me, yet any of these couldnt help me. I have tried to see the list of all modes my monitor has and I only got resolutions for the landscaped version. If u know how to give me any more help I would be greatful, but I think that this one is unsolvable. Thanks.

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  4. Anonymous
    2024-09-30T18:04:57+00:00

    Hello Konstantin, My name is Jayshri. I'm an Independent Advisor and I'll be glad to help you today.

    I understand that you're having a tough time getting your second monitor into portrait mode on Windows 10.

    here's the steps you can try to resolve your issue:

    1. Sometimes a simple unplug and plug back in can fix things. Disconnect your monitors, wait a moment, and reconnect them. Restart your PC afterward.
    2. Make sure your graphics drivers are up to date. You can do this by right-clicking the Start menu, selecting Device Manager, finding Display adapters, right-clicking your graphics card, and choosing Update driver.
    3. Go to your desktop, right-click, and select Display settings. Click on your second monitor and try changing its resolution. This can sometimes help you switch to portrait mode.
    4. In Display settings, try dragging your monitors around to rearrange them. Click on Identify to see which one is which, and change their order to see if that helps.
    5. Windows has a built-in troubleshooter that might help. Open Command Prompt as an admin and type msdt.exe -id DeviceDiagnostic. This will guide you through a troubleshooting process.
    6. Rollback Recent Updates: If this issue started happening after a recent Windows update, consider uninstalling that update. Go to Control Panel, then Programs, and look for View installed updates.

    If you’re still having issues, you might want to check out some community threads where others have faced similar problems. Here are a couple of useful links that might provide additional insights or solutions:

    https://answers.microsoft.com/en-us/windows/for...

    https://answers.microsoft.com/en-us/windows/for...

    Hopefully, one of these steps will work for you! If you need more help, just let me know!

    Just a reminder that this isn’t a live chat, so responses may take some time. I appreciate your understanding and will reply as quickly as possible!

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