ROBLOX INSTALLER NOT INSTALLING

sorry i dont know what happened

this is what comes up after

can in download roblox

Dear AdeLawWin11!

Thank you for your feedback!

From the pictures you provided, it seems that you encountered a network connection problem when trying to run the Roblox game. Here are some possible network troubleshooting steps:

1. Check the network connection

Make sure your network connection is stable. You can try restarting the router or switching to a wired connection.

Or change the mobile hotspot.

2. Check the antivirus software and firewall settings:

• Your antivirus software or firewall may list Roblox.com as an untrusted website. Check your antivirus software and firewall settings to see if there are rules blocking the website.

3. Reset network settings using the command prompt:

• Open the command prompt (as an administrator) and try the following commands:

ipconfig /release

ipconfig /renew

ipconfig /flushdns

ipconfig /registerdns

netsh int ip reset

netsh winsock reset

netsh winhttp reset proxy

After executing these commands, restart your computer.

4. Check the proxy settings:

• Sometimes, the system's proxy settings may prevent access to specific websites. Press Windows+R, enter inetcpl.cpl, open Internet Options, click Connections, click LAN Settings, check whether the proxy server column is checked, if so, please uncheck it, click OK, apply and restart the computer to see if the problem can be solved.
• If the proxy is not turned on, you can try to use a proxy software to try to connect.

5. Reset network settings

• Press Windows+R, enter inetcpl.cpl, open Internet Options, click Advanced, and check "Use SSL 3.0", "Use TLS 1.0", "Use TLS 1.1", "Use TLS 1.2", "Use TLS 1.3", apply and restart the computer to see if the problem can be solved.

6. Clear browser cache and cookies:

• Try to clear browser cache and cookies. For some browsers, this may require you to close the browser and manually delete the relevant folders.

Disclaimer: Your browser automatically saves temporary internet files to help pages load faster. Clearing this cache will sometimes fix website issues. Please back up all your personal files first, such as Favorites, to ensure you do not lose data.  

7. Run the Network Diagnostics Tool:

• Windows provides a Network Diagnostics Tool that you can run in Settings > Network & Internet > Troubleshoot Network Problems.

8. Check DNS Settings:

• You have already tried refreshing DNS, but you can double-check that you are using the correct DNS servers. Press windows+R and type ncpa.cpl

Click the name of the network you are currently connected to, open the Network Status window, click Properties, and double-click Internet Protocol Version 4 (TCP / IPv4) in the Network Properties window.

Manually set the DNS servers to "4.2.2.1" and "4.2.2.2", confirm, and restart the computer to see if this solves the problem.

9. Contact Roblox Support

If none of the above methods can solve the problem, you can contact Roblox Support for further assistance.

Hopefully these tips will help you! If you have any other questions or need further assistance, please feel free to let me know.

Best regards,

Yang.Z - MSFT | Microsoft Community Support Specialist

Dear AdeLawWin11!

Welcome to the Microsoft Community!

Are you using the Roblox installer to install the Roblox app on Windows 11?

Generally, after clicking the installation package, the following installation progress will be displayed.

Are you reporting an error here? Can you send a screenshot, because the specific error cannot be seen in the link you provided. Thank you for your patience and support!

Best regards,

Yang.Z - MSFT | Microsoft Community Support Specialist