Kept searching for help online one person suggested running these two commands in Command:
PC keeps crashing (Windows 11) System event IDs: 41,1074,6006,6005,6008
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
This is a brand-new PC build I completed just yesterday.
My PC randomly crashes and reboots, I have not been able to find the cause.
After some research I found a page that suggested I search system events and filter to show only event IDs: 41,1074,6006,6005,6008
See below.
I hope the below is enough to diagnose.
THANK YOU in advance!
Processor AMD Ryzen 5 7600X 6-Core Processor 4.70 GHz
Installed RAM 32.0 GB (31.1 GB usable)
System type 64-bit operating system, x64-based processor
Edition Windows 11 Pro
Version 24H2
Installed on 10/11/2024
OS build 26100.2033
Experience Windows Feature Experience Pack 1000.26100.23.0
Windows for home | Windows 11 | Sleep and Power on, off
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
8 answers
Sort by: Most helpful
-
Anonymous
2024-10-12T20:33:21+00:00 -
Anonymous
2024-10-12T20:19:16+00:00 Hello, my PC just crashed again with the same event ID 41 in system event viewer, after reboot I went to the C: drive path you provided but there are no files in that folder?
-
DaveM121 883.8K Reputation points Independent Advisor2024-10-12T07:25:00+00:00 No problem at all, if your PC crashes again, please upload any new minidump files you may get and I will analyse them for you.
-
Anonymous
2024-10-12T07:18:19+00:00 I was hoping you weren't going to ask that lol
Unfortunately after my last crash I used CCleaner and I believe that may have removed any minidump files that would have been there. I hate to say this but hopefully it will crash again so I can provide any helpful dump files that can give a solution to this.
-
DaveM121 883.8K Reputation points Independent Advisor
2024-10-12T05:42:55+00:00 Hi, I am Dave, I will help you with this.
Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.
Open Windows File Explorer.
Navigate to C:\Windows\Minidump
Copy any minidump files onto your Desktop, then zip those up.
Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.
Then post the link here to the zip file, so we can take a look for you.