Is the wireless network card installed on your PC?
Specify the exact model of your network card or go to Device Manager expand network adapters and post the screenshot.
No mobile hotspot/WiFi option windows 10
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
Recently, I bought a new PC, hooked it up to ethernet and tried to set up a mobile hotspot, but there is no mobile hotspot, nor a WiFi option, only airplane mode, yet it is greyed out. I have searched Microsoft forums for 2 days trying every solution i found, still no fix, I tried everything and I still cant get the mobile hotspot option to show up or the WiFi. So I am asking if there are any new solutions to this question. My PC model is a Dell Optiplex 7040 MT Win10Pro. Would appreciate if I could get either WiFi option fixed or Mobile hotspot option.
Windows for home | Windows 10 | Internet and connectivity
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
6 answers
Sort by: Most helpful
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 0%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFD%3C/text%3E%3C/svg%3E)
franco d'esaro 24,991 Reputation points Volunteer Moderator2024-10-10T16:24:23+00:00 Hi.
In fact, Device Manager shows that there is no wireless network card installed on your PC.
You can purchase and install a PCI-E wireless network card or purchase an external USB WiFi adapter. The mobile hotspot requires a wireless network card to be present on the PC in order to work.
-
Anonymous
2024-10-10T16:04:17+00:00 Not sure what is a network card, probably has something to do with the WiFi connection, here is the Device manager
-
Ferdinand Nanalig 29,365 Reputation points Independent Advisor2024-10-10T15:15:08+00:00 Hi, I am an Independent Advisor.
Let me help you with this issue.
I understand you do not have WIFI option on your PC.
Normally Dell OptiPlex Desktops will not come with built-in WIFI cards.
Please check the specifications of your machine by going to https://www.dell.com/support/home/en-sg
Type in your Service Tag number on Identify your product or search support.
URL Disclaimer please read.
Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
-
Anonymous
2024-10-10T14:44:26+00:00 What did you hook the Ethernet cable to? Is your Wi-Fi adapter Enabled? What did you use to set up your mobile hotspot?