You're welcome!
If the reply was helpful, please don’t forget to upvote or accept it as an answer, thank you so much.
Stay cool and have a great day!
Best regards,
Darhyl
refunding item bought with minecoins
Reported
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Anonymous
some places are saying you can't refund them, others are saying they have gotten refunds.
i purchased an add on on minecraft marketplace, and when i went to play with it realized i didn't like it. i cant just buy more minecoins to buy another add on with and i will not be using this add on so its a waste of mine coins for me, so is there any way to refund it?
i bought it with pre-purchased mine coins
Windows for home | Windows 10 | Microsoft Store
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Anonymous
2024-10-08T04:25:59+00:00 thank you. i submitted a ticket asking for a refund just now.
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Darhyl Amizola 40,735 Reputation points Independent Advisor2024-10-08T03:48:41+00:00 Hey there!
Nice to meet you! I'm Darhyl, an Independent Advisor. I'm sorry you are experiencing this with your purchased item.
Just a gentle reminder that we are only Microsoft users like you here in the community. We are not Microsoft employees and we do not have tools to access any Microsoft System.
Based on your description and since you purchased the items from the Minecraft marketplace, it would be best you reach out directly to Mojang Support for your refund request as they have the tools and resources to properly investigate this case:
https://help.minecraft.net/hc/en-us/request/new...
Thank you for your kindness and understanding! Please let me know if you need anything else.
Best regards,
Darhyl