Share via

My wifi adapter is completely gone after I reinstalled windows

Anonymous
2024-10-18T18:12:52+00:00

I reinstalled Windows and laptop was working completely fine, I opened it again and the wifi option was missing, I looked into the device manager and it's gone, I checked hidden and it won't show up, only asks for Ethernet but I've never used Ethernet before, I decided to reinstall windows again but it's stuck in the blue page that says "Let's connect you to a network" and it's completely blank :((

Windows for home | Windows 10 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. EmilyS726 227K Reputation points Independent Advisor
    2024-10-18T18:48:40+00:00

    Hello, this is Emily.

    This typically can be a driver issue. Windows may not automatically detect the right driver and it requires manually installing it from the computer's manufacturer website.

    If you are stuck on the set up page and cannot go any further, ideally it is easiest to connect via ethernet to get past this step, so you can download the driver and install it.

    Otherwise, use this guide: https://aka.ms/networksetup

    The step you need is under header "Check and reinstall the Wi-Fi network adapter drivers (for advanced users)"

    2 people found this answer helpful.
    0 comments