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Touch pad not working

Anonymous
2024-10-04T08:41:07+00:00

Hi there.

My touch pad suddenly stopped working.

I read that you need to check for drive updates. My drive is up to date.

I then uninstalled the drive, restarted my computer and it reinstalled the drive.

However after all that, it still isn't working.

I am using Windows 10.

Can I ask for assistance in this case please.

Thank you.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2024-10-04T10:04:01+00:00

    Hi Antzel,

    I have reviewed the issue, and from my understanding, If your touchpad suddenly stopped working on Windows 10 and updating/reinstalling the drivers didn’t resolve the issue, there could be a few other settings or conflicts causing the problem. Here’s a step-by-step guide to troubleshoot and potentially fix the touchpad issue:

    Step 1: Check If the Touchpad is Enabled

    1. Open Settings:

    o Press Win + I to open Settings.

    1. Navigate to Devices > Touchpad.
    2. Check Touchpad Settings:

    o Make sure the Touchpad toggle is turned On.

    o If there is an option to reset touchpad settings, click Reset.

    Step 2: Use Function Key to Enable Touchpad

    Some laptops have a specific key combination to enable/disable the touchpad.

    1. Look for a Function key (e.g., F6, F7, or F9) that has a touchpad icon.
    2. Press Fn + the touchpad function key to toggle the touchpad on or off.
    3. Test to see if the touchpad starts working again.

    Step 3: Check Device Manager for Driver Issues

    1. Open Device Manager:

    o Press Win + X and select Device Manager.

    1. Expand Mice and other pointing devices.

    o Look for the touchpad device (e.g., Synaptics Touchpad or ELAN Touchpad).

    1. Check for Errors:

    o If you see a yellow triangle or error icon, right-click and select Properties to see the issue.

    1. Right-click on the touchpad driver and select Update driver > Search automatically for drivers.

    Step 4: Use Hardware and Devices Troubleshooter

    1. Run the Troubleshooter:

    o Press Win + R and type control to open the Control Panel.

    o Navigate to Troubleshooting > Hardware and Sound.

    o Click on Hardware and Devices and follow the on-screen instructions.

    1. Restart your computer and see if the issue is resolved.

    Step 5: Enable Touchpad in BIOS Settings

    Sometimes, the touchpad may be disabled from the BIOS settings.

    1. Access BIOS:

    o Restart your computer and press F2, Delete, or Esc (depending on your device) repeatedly during boot-up to access BIOS.

    1. Navigate to the Advanced or Integrated Peripherals tab.
    2. Look for Internal Pointing Device or Touchpad and make sure it is set to Enabled.
    3. Save changes and exit BIOS.

    Step 6: Disable and Re-Enable the Touchpad in Device Manager

    1. Open Device Manager:

    o Press Win + X and select Device Manager.

    1. Expand Mice and other pointing devices.
    2. Right-click on the touchpad and select Disable device.
    3. Wait a few seconds, then right-click again and select Enable device.

    Please let me know if you need further assistance, and keep me updated.

    Best regards,

    Arvind

    10+ people found this answer helpful.
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  2. Anonymous
    2025-03-11T13:12:58+00:00

    My Tuch pad is not working Please update drivers.

    5 people found this answer helpful.
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  3. Anonymous
    2025-03-16T15:41:04+00:00

    Hi there.

    My touch pad suddenly stopped working.

    I read that you need to check for drive updates. My drive is up to date.

    I then uninstalled the drive, restarted my computer and it reinstalled the drive.

    However after all that, it still isn't working.

    I am using Windows 10.

    Can I ask for assistance in this case please.

    Thank you.

    3 people found this answer helpful.
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  4. Anonymous
    2025-05-31T19:57:13+00:00

    my screen touch does`nt work

    2 people found this answer helpful.
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  5. Anonymous
    2024-10-04T10:35:38+00:00

    Hi Arvind.

    Thank you so much for the assistance.

    I was able to fix it by using the reset option in touchpad settings.

    Thank you.

    Kind regards

    Antzel

    1 person found this answer helpful.
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