Hi Antzel,
I have reviewed the issue, and from my understanding, If your touchpad suddenly stopped working on Windows 10 and updating/reinstalling the drivers didn’t resolve the issue, there could be a few other settings or conflicts causing the problem. Here’s a step-by-step guide to troubleshoot and potentially fix the touchpad issue:
Step 1: Check If the Touchpad is Enabled
- Open Settings:
o Press Win + I to open Settings.
- Navigate to Devices > Touchpad.
- Check Touchpad Settings:
o Make sure the Touchpad toggle is turned On.
o If there is an option to reset touchpad settings, click Reset.
Step 2: Use Function Key to Enable Touchpad
Some laptops have a specific key combination to enable/disable the touchpad.
- Look for a Function key (e.g., F6, F7, or F9) that has a touchpad icon.
- Press Fn + the touchpad function key to toggle the touchpad on or off.
- Test to see if the touchpad starts working again.
Step 3: Check Device Manager for Driver Issues
- Open Device Manager:
o Press Win + X and select Device Manager.
- Expand Mice and other pointing devices.
o Look for the touchpad device (e.g., Synaptics Touchpad or ELAN Touchpad).
- Check for Errors:
o If you see a yellow triangle or error icon, right-click and select Properties to see the issue.
- Right-click on the touchpad driver and select Update driver > Search automatically for drivers.
Step 4: Use Hardware and Devices Troubleshooter
- Run the Troubleshooter:
o Press Win + R and type control to open the Control Panel.
o Navigate to Troubleshooting > Hardware and Sound.
o Click on Hardware and Devices and follow the on-screen instructions.
- Restart your computer and see if the issue is resolved.
Step 5: Enable Touchpad in BIOS Settings
Sometimes, the touchpad may be disabled from the BIOS settings.
- Access BIOS:
o Restart your computer and press F2, Delete, or Esc (depending on your device) repeatedly during boot-up to access BIOS.
- Navigate to the Advanced or Integrated Peripherals tab.
- Look for Internal Pointing Device or Touchpad and make sure it is set to Enabled.
- Save changes and exit BIOS.
Step 6: Disable and Re-Enable the Touchpad in Device Manager
- Open Device Manager:
o Press Win + X and select Device Manager.
- Expand Mice and other pointing devices.
- Right-click on the touchpad and select Disable device.
- Wait a few seconds, then right-click again and select Enable device.
Please let me know if you need further assistance, and keep me updated.
Best regards,
Arvind