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Controller will not connect through usb-c cable

Anonymous
2024-06-21T07:25:34+00:00

I’m attempting to connect my Xbox series S controller to my computer. My computer does not have Bluetooth functionality so pairing it is not an option my controller has worked in the past through usb-c connection but as of today (with a controller update through Xbox no longer connects through usb-c and will only attempt to wirelessly pair to my Xbox. I tried multiple cords and 2 controllers but nothing changes instead of connecting to my computer the controller wirelessly connects to my Xbox that it has been paired to

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-10-27T05:13:05+00:00

    I’m having the same issue with a pc that’s not even 4 months old I’ve researched just about everything however I don’t have a bunch of duplicates I have 2 or sum have 4 of each but when I try and delete it turns my mouse of if I really truly don’t know what to do

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  2. Anonymous
    2024-06-21T09:10:48+00:00

    Hello Gavin, I'm Johrelle a fellow Windows/Microsoft user. I'm happy to assist you.

    There's a chance the USB port you're using might be malfunctioning. Try plugging the controller into a different USB port on your computer.

    If it's not the USB or the USB port, try reinstalling the Xbox controller drivers. Search for "Device Manager" in the Windows search bar and open it. Expand the "Universal Serial Bus Controllers" section. Look for your Xbox controller device. It might be listed as an "Xbox Wireless Controller" or something similar. Right-click on the controller device and select "Update driver". Choose "Search automatically for updated driver software". If Windows doesn't find any updates, right-click on the controller device again and select "Uninstall device". Check the box next to "Delete the driver software for this device" and click "Uninstall". Restart your computer. Windows will automatically reinstall the driver for your Xbox controller.

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  3. Anonymous
    2024-06-22T19:49:54+00:00

    The drivers do not show up anywhere its like the controller is not even connected or plugged in

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  4. Anonymous
    2024-06-22T03:56:14+00:00

    Have you tried reinstalling the Xbox controller drivers as I suggested? If you did, try following the official Xbox support troubleshooting process for connecting Xbox controller in their website: https://support.xbox.com/en-US/help/hardware-ne...

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  5. Anonymous
    2024-06-21T18:36:59+00:00

    The usb port was working earlier yesterday as well as the cord the controller will show up anywhere in drivers

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