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How to check whether a Windows 11 computer is connected via Wifi 6e and not just Wifi 6?

Anonymous
2024-10-29T15:42:31+00:00

Hello, I have a computer running Windows 11 with a Wifi 6e compatible router and a Wifi 6e network adapter (Qualcomm FastConnect 6900 Wi-Fi 6E Dual Band Simultaneous (DBS) WiFiCx Network Adapter). When I go to Windows Settings: Network & Internet: Wi-Fi: [Name of my local network], it shows that the Protocol is Wi-Fi 6 (802.11ax) and that the Network Band is 5 GHz. Does this mean that my connection is not Wi-Fi 6e? What steps should I take to figure out what is keeping the Wifi network connection from being as robust as it could be?

Windows for home | Windows 11 | Internet and connectivity

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  1. Ivan B 109K Reputation points Independent Advisor
    2024-10-29T17:59:20+00:00

    Hi ,

    In this case, based on what you see in the manual, perhaps the Verizon modem must have the Alternate system activated and therefore it must be using a security system for WPA2. In this case, you would have to activate the WPA2/WPA3 mode in the settings and keep the 6Ghz band in mind.

    So check your modem configuration initially and see if it has 6 Ghz mode active and WPA2 and 3 security modes.

    Hope this helps.

    If you find the answer helpful, please mark it as an answer.

    Independent Advisor - Community

    Thanks

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  1. Anonymous
    2024-10-30T19:19:55+00:00

    Thank you, Ivan. I had previously enabled the 6 GHz band in the Verizon router, the same one you had identified based on the Verizon documentation at https://www.verizon.com/content/dam/verizon/support/consumer/documents/internet/verizon-router-guide.pdf. So, that was good advice, but it's wasn't the issue for me. Still, interestingly, the Verizon router showed that my computer was wi-fi connected via the 6GHz band. And, when I went back to look at the Windows Wi-Fi setting, it now shows the network band being 6GHz!

    So, I will gladly keep an eye on things, to see if the connection switches back to 5 GHz, but for now the issue appears to be resolved, and I will mark your reply as an answer accordingly.

    Thank you again for your help.

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  2. Anonymous
    2024-10-29T17:50:50+00:00

    Thank you for the explanation, which is helpful. Our router, theVerizon Router - CR1000A is also compatible with Wi-FI 6E and therefore the 6GHz band. So, as all of our hardware is 6E compatible, what are the steps for diagnosing why the computer/network adapter/router are connecting at 5GHz, rather than 6GHz?

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  3. Ivan B 109K Reputation points Independent Advisor
    2024-10-29T16:16:24+00:00

    Hi ,

    I am Ivan, I will help you with this.

    Well, the protocol is still 802.11ax, but the network band for Wi-Fi 6E is 6GHz. If it is at 5GHz, then it is using the Wi-Fi 6 band and not the Wi-Fi 6e band. Remember that the modem or router must be compatible with the 6GHz band.

    Hope this helps.

    If you find the answer helpful, please mark it as an answer.

    Independent Advisor - Community

    Thanks

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