why is this happening and how can i solve this problem? when I try to download any video from YouTube through idm it shows this error.

After doing these all steps carefully, Still it gives the same error to every video on youtube " SSL connect error 5 "

Dear Kashif Dillo,

Thank you for reaching out regarding the error you're experiencing with Internet Download Manager (IDM) while trying to download videos from YouTube. The error message "Permission denied. Please check your firewall settings and make sure that IDM is allowed to access the internet" along with the SSL_connect error 5 suggests that IDM is being blocked from accessing the internet, likely due to your firewall or antivirus settings.

Let's walk through a series of steps to help you resolve the issue:

Step 1: Allow IDM Through Firewall and Antivirus

• Open the Control Panel: Press Win + R, type control panel, and press Enter.
• Go to System and Security > Windows Defender Firewall.
• Click on Allow an app or feature through Windows Defender Firewall.
• Click on Change settings (you may need administrator permissions).
• Scroll through the list and make sure Internet Download Manager (IDM) is allowed on both Private and Public networks. If it is not listed, Click on Allow another app... Browse for IDMan.exe (located in C:\Program Files (x86)\Internet Download Manager\IDMan.exe). Select it and click Add.
• If you are using a third-party antivirus or firewall, open the software and look for settings related to application permissions or firewall rules. Ensure that IDMan.exe is allowed to access the internet.

Step 2: Update IDM to the Latest Version

• Open IDM.
• Go to Help > Check for updates.
• Follow the instructions to download and install the latest version of IDM.
• If updating IDM doesn’t resolve the issue, you may want to try reinstalling it:
• Open the Control Panel and go to Programs > Uninstall a program.
• Find Internet Download Manager and right-click to select Uninstall.
• Download the latest version of IDM from the official IDM website and reinstall it. Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites, or any support related to technology.

Step 3: Configure Proxy Settings (if applicable)

If you are using a proxy server, incorrect proxy settings could interfere with IDM’s ability to connect:

• Open IDM.
• Go to Downloads > Options > Proxy / Socks.
• Ensure that your proxy settings are configured correctly based on your network. If you are not using a proxy, select No proxy / No authentication.

Step 4: Reset IDM's Network Settings

• Open IDM.
• Go to Downloads > Options > Connection.
• Set the Connection Type/Speed to an appropriate option for your internet connection (e.g., LAN, Modem, etc.).
• Click on Restore Defaults to reset the network settings to their default values.

Step 5: Check SSL/TLS Settings

The SSL_connect error 5 suggests an issue with secure connections (SSL/TLS). Let’s ensure your settings are configured properly:

1. Open IDM.
2. Go to Downloads > Options > Connection.
3. Make sure that both Use SSL and Use HTTPS are checked.
4. Press Win + R, type inetcpl.cpl, and press Enter to open Internet Options.
5. Go to the Advanced tab.
6. Scroll down to the Security section and ensure that the following options are checked:
   • Use SSL 3.0
   • Use TLS 1.0
   • Use TLS 1.1
   • Use TLS 1.2
7. Click Apply and then OK.

Once you've followed the steps above, restart IDM and try downloading a video from YouTube again to see if the issue is resolved.

If you're still encountering issues or need further assistance, feel free to reach out again!

Best Regards,

Martin | Microsoft Community Support Specialist