BSOD with STOP Code - WIN32K POWER WATCHDOG TIMEOUT

I’m getting the same thing. However it’s only happening to me as I am gaming. It happens 2-3 times a week.

Hi, Suranjan

Thanks for your reply!

I noticed that your blue screen problem occurs indirectly. This may be related to the software you are running. Have you noticed which software you used when the blue screen appeared?

The minidump file usually points out the program that caused the blue screen. As I mentioned in my first reply, the minidump file you provided pointed out that the blue screen was caused by win32kbase.sys, which is a system-related component. This means that your system components may be damaged. You can follow the solutions I provided step by step. The last solution will guide you to repair the system. You can follow the last solution if the first two solutions cannot solve it.

If you have any progress, you are welcome to contact us at any time.

Best Regards

Nicholas.Z - MSFT | Microsoft Community Support Specialist

Hi, Suranjan

Welcome to Microsoft Community.

We understand that you are experiencing a blue screen issue and that WIN32K_POWER_WATCHDOG_TIMEOUT reports an error stating that Win32k did not turn on the monitor in time.  We understand that you have tried using DISM, the SFC scan command, and the option of rolling back the graphics card driver.Has the computer with the problem downloaded any third-party programs recently?We suggest you try Clean Boot first:The method is as follows1. Tap Windows+R and type msconfig.2. Open System Configuration and select General tab - Selective Boot.3. Remove the checkmark of Load startup items.4. Go to the Services tab - click Hide all microsoft services in the lower left corner, and then click Disable all.5. Click OK and restart your computer. (Be sure to select Hide all Microsoft services first and then click Disable all, otherwise it may cause unforeseen problems such as not being able to access the system.)Check to see if the problem will reoccur.*Disclaimer: A “clean boot” starts Windows with a minimal set of drivers and startup programs. It helps to determine whether a background service is interfering with your game or program and to isolate the cause of a problem.**These steps of "clean boot" might look complicated at first glance. However, to avoid any trouble for you, please follow them in order and step-by step so that it will help you get back on track.*If you it did not work ,you can try entering WinRE to repair your system:- Start your PC as if Windows is trying to load (spinning point), hold the power button for 5-10 seconds to perform a hard shutdownDo this twice- On the third boot, Windows will boot into the recovery environment from which you can access System Repair, Safe Mode, Command Prompt ...... Click on "Advanced".-Click on "Advanced Options".- Go to Troubleshooting - Advanced Options - Startup Repair- See if Windows startup can be repaired on its ownIf you can't repair your system in WinRE, then you can use Media Creation Tool to repair your system, you can upgrade/repair your system using Microsoft's MediaCreationTool20H2 tool:Download Windows 10 (microsoft.com)After opening the above link, click the second button "Download Tool Now" (the first button downloads Easy Upgrade, please click the second button).Double click to run it after downloading.Select the first option to upgrade this computer immediately.If the system is installed in an unsupported directory or other unusual circumstances, it may not be possible to repair without damage.It is also recommended to backup important data to prevent accidents.For detailed instructions on the above steps, check out the video tutorials at the link below:Video Player (microsoft.com) Disclaimer: Let’s try performing an in-place install or in-place upgrade which will refresh your Windows files and operating system without removing files or applications. That being said, we always recommend that if you have important data, you should back it up before making large system changes. If you want to back up your data first, please do so. Once you are done backing up, you can follow the steps in the following guides: How to perform an In-place Upgrade with Windows 10 Step-by-Step Guide - Microsoft Community If you have any progress, please feel free to contact us.

Best Regards

Nicholas.Z - MSFT | Microsoft Community Support Specialist

Hi Nicholas,

Many thanks for your response with the things to try. I will give it a go but the problem is, the use is getting BSOD very intermittently., e.g.1 week no BSOD and next week couples.

One question, from the Minidump analysis are you able pinpoint the cause of the issue?

Thank you

Hi, Suranjan

Welcome to Microsoft Community.

We understand that you are experiencing a blue screen issue and that WIN32K_POWER_WATCHDOG_TIMEOUT reports an error stating that Win32k did not turn on the monitor in time.  We understand that you have tried using DISM, the SFC scan command, and the option of rolling back the graphics card driver.Has the computer with the problem downloaded any third-party programs recently?We suggest you try Clean Boot first:The method is as follows1. Tap Windows+R and type msconfig.2. Open System Configuration and select General tab - Selective Boot.3. Remove the checkmark of Load startup items.4. Go to the Services tab - click Hide all microsoft services in the lower left corner, and then click Disable all.5. Click OK and restart your computer. (Be sure to select Hide all Microsoft services first and then click Disable all, otherwise it may cause unforeseen problems such as not being able to access the system.)Check to see if the problem will reoccur.*Disclaimer: A “clean boot” starts Windows with a minimal set of drivers and startup programs. It helps to determine whether a background service is interfering with your game or program and to isolate the cause of a problem.**These steps of "clean boot" might look complicated at first glance. However, to avoid any trouble for you, please follow them in order and step-by step so that it will help you get back on track.*If you it did not work ,you can try entering WinRE to repair your system:- Start your PC as if Windows is trying to load (spinning point), hold the power button for 5-10 seconds to perform a hard shutdownDo this twice- On the third boot, Windows will boot into the recovery environment from which you can access System Repair, Safe Mode, Command Prompt ...... Click on "Advanced".-Click on "Advanced Options".- Go to Troubleshooting - Advanced Options - Startup Repair- See if Windows startup can be repaired on its ownIf you can't repair your system in WinRE, then you can use Media Creation Tool to repair your system, you can upgrade/repair your system using Microsoft's MediaCreationTool20H2 tool:Download Windows 10 (microsoft.com)After opening the above link, click the second button "Download Tool Now" (the first button downloads Easy Upgrade, please click the second button).Double click to run it after downloading.Select the first option to upgrade this computer immediately.If the system is installed in an unsupported directory or other unusual circumstances, it may not be possible to repair without damage.It is also recommended to backup important data to prevent accidents.For detailed instructions on the above steps, check out the video tutorials at the link below:Video Player (microsoft.com) Disclaimer: Let’s try performing an in-place install or in-place upgrade which will refresh your Windows files and operating system without removing files or applications. That being said, we always recommend that if you have important data, you should back it up before making large system changes. If you want to back up your data first, please do so. Once you are done backing up, you can follow the steps in the following guides: How to perform an In-place Upgrade with Windows 10 Step-by-Step Guide - Microsoft Community If you have any progress, please feel free to contact us.

Best Regards

Nicholas.Z - MSFT | Microsoft Community Support Specialist