Try to boot to Safe mode and run the scans.
If they turn out clean, then it may be a false positive report.
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Following an eset system scan, I got a report about the file "1c342.msi".
*variante de Win32/NSSM.M application potentiellement dangereuse = variant of Win32/NSSM.M potentially dangerous application
I then uploaded it to Virus Total and got a report from 2 vendors that it is a Hack tool.
Is it one? Windows security didn't detect it when I scanned my PC. Should I remove it using eset?
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Answer accepted by question author
Try to boot to Safe mode and run the scans.
If they turn out clean, then it may be a false positive report.
Hi, I am an Independent Advisor.
Let me help you with this issue.
I understand you got a report of a hack tool in your system.Please follow the steps below on how to scan your machine further.
Please also try Microsoft Safety Scanner - https://learn.microsoft.com/en-us/microsoft-365...
And follow these additional steps.
Uninstall an unwanted application in Programs and features,
Go to start type in Control Panel, then go to Programs and then Programs and Features then go to the list of the programs look for anything unusual or any application that you are not aware right click then uninstall.Delete Temporary files off Windows 10.
Tap the Windows Key then R on your keyboard, on the Run box type in %temp% then press enter.
Once it is up highlight all then delete, if there is a filé open that can't be deleted just skip it.I hope this helps.
If the above scanner did not detect any please use these 3rd party tools.
Let's try downloading the free version of Malwarebytes, it is a freeware that you can use to scan, detect, and delete viruses like the one you currently have.
You can download the free version from this link
https://www.malwarebytes.com/
Once installed please make a full scan. You may remove this software once you are done with it.You can also try an online malware scanner - https://www.eset.com/int/home/online-scanner/
URL Disclaimer please read.
Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
So I did everything that you told me. On top of that, I ran Hitman Pro to make sure. I get no report of hack tools with Malwarebytes, Hitman Pro and Microsoft Safety scanner but with ESET yes. Could it be a false positive? Even though it was flagged by two vendors on Virus Total? Thank you for your help.
Hi, I am an Independent Advisor.
Let me help you with this issue.
I understand you got a report of a hack tool in your system.
Please follow the steps below on how to scan your machine further.
Please also try Microsoft Safety Scanner - https://learn.microsoft.com/en-us/microsoft-365...
And follow these additional steps.
Uninstall an unwanted application in Programs and features,
Go to start type in Control Panel, then go to Programs and then Programs and Features then go to the list of the programs look for anything unusual or any application that you are not aware right click then uninstall.
Delete Temporary files off Windows 10.
Tap the Windows Key then R on your keyboard, on the Run box type in %temp% then press enter.
Once it is up highlight all then delete, if there is a filé open that can't be deleted just skip it.
I hope this helps.
If the above scanner did not detect any please use these 3rd party tools.
Let's try downloading the free version of Malwarebytes, it is a freeware that you can use to scan, detect, and delete viruses like the one you currently have.
You can download the free version from this link
Once installed please make a full scan. You may remove this software once you are done with it.
You can also try an online malware scanner - https://www.eset.com/int/home/online-scanner/
URL Disclaimer please read.
Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.