Share via

Help - Error 1962 - No Operating System Found

Anonymous
2024-11-27T19:11:18+00:00

Hi there,

Can anyone help me?

I have a Lenovo PC which will not boot up properly all of a sudden. It starts and I can see the Lenovo logo but then I get this error message:

"Error 1962 - No Operating System Found. Boot sequence will automatically repeat."

Does anyone know how I can fix this? Or is it some kind of hardware issue for example a faulty hard drive?

Many thanks.

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

7 answers

Sort by: Most helpful
  1. Anonymous
    2024-11-27T22:29:22+00:00

    Hi there it is not a laptop it is a Lenovo desktop PC

    The Start Up Repair feature does not work for some reason on this computer. I have tried several times.

    4 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2024-11-28T00:52:45+00:00

    Hi there yes the hard drive is listed as the first boot item

    2 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-11-27T22:44:56+00:00

    Hi there,

    It appears to have no System Restore points to go back too. This is something I have tried already.

    2 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2024-11-27T20:50:30+00:00

    Hi, I’m Vinay. Thanks for reaching out.

    I’m here to help you today.

    Boot laptop into Windows Recovery Environment(WinRe) by press and holding the power button to turn off the laptop then press the power button to turn on laptop , as soon as you see Windows logo, press and hold the power button until the laptop turns off.Repeat this process 2 or 3 times. On next boot , you should be able to enter WinRe

    run Startup Repair in WinRe, select Troubleshoot - Advanced Options -click on Startup Repair to fix system issues

    I hope this resolves your issue! If you have any queries, please let me know.

    Regards,

    Vinay

    Time Zone :(UTC + 5:30)

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2024-11-27T22:37:15+00:00

    Thanks for the reply and letting me know that you are using desktop.

    As you said that issue started all of sudden then you can perform system restore.

    If you have system restore points then you can revert it before the issue started.

    press and hold the power button to turn off the desktop then press the power button to turn on desktop , as soon as you see Windows logo, press and hold the power button until the desktop turns off.Repeat this process 2 or 3 times. On next boot , you should be able to enter WinRe

    In WinRe, select Troubleshoot - Advanced Options - System Restore then if prompted any then enter your credentials and you will see list of system restore points and select the restore point before the issue began and follow on screen instructions to finish the process.

    Please let me know how it goes !

    0 comments No comments