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Installing Windows Media Player.

Anonymous
2024-11-05T14:57:04+00:00

When I try to add Windows Media Player in System - Optional Features I get an error message saying 'couldn't add', as shown in the screenshot below.

Windows for home | Windows 11 | Settings

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  1. Rodrigo Queiroz 77,755 Reputation points Independent Advisor
    2024-11-07T19:02:19+00:00

    Sorry, I missed some instructions.

    Open the Start Menu, type CMD and select "Run as administrator"

    Paste the command and press enter:

    dism /online /cleanup-image /restorehealth

    Restart the computer and try again.

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  2. Anonymous
    2024-11-07T09:39:53+00:00

    Open the Start Menu, type CMD, paste the command below and press enter:

    dism /online /cleanup-image /restorehealth

    Restart the computer and try again.

    The message I got is Error: 740 'Elevated permissions are required to run DISM. Use an elevated command prompt to complete these tasks', as you'll see in the screenshot.

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  3. Rodrigo Queiroz 77,755 Reputation points Independent Advisor
    2024-11-07T02:55:11+00:00

    Open the Start Menu, type CMD, paste the command below and press enter:

    dism /online /cleanup-image /restorehealth

    Restart the computer and try again.

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  4. Anonymous
    2024-11-06T12:35:54+00:00

    When I try it from this menu, I get an error message saying 'Windows couldn't complete the requested changes. The configuration registry database is corrupt'. Here is the screenshot.

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  5. Rodrigo Queiroz 77,755 Reputation points Independent Advisor
    2024-11-05T15:32:20+00:00

    Hi,

    I'm Rodrigo and I'll help you.

    Try to add it from this other menu:

    Open the Start Menu, type Windows Features and open "Turn Windows features on and off"

    Expand "Media Features", select "Windows Media Player Legacy (App)" > OK

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