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Application not starting or responding when I'm logging in with credentials.

Anonymous
2024-11-24T22:39:07+00:00

I keep getting this error message or code in Event viewer from me checking, funny thing is I was able to play this game perfectly fine a month ago till recently I wanted to play it again with friends and then this started happening. If I could get a solution or answer to my problem, it would be amazing.

Fault bucket 1390286649247525676, type 1

Event Name: APPCRASH

Response: Not available

Cab Id: 0

Problem signature:

P1: Wolfteam.exe

P2: 1.0.0.3259

P3: 6735900c

P4: Wolfteam.exe

P5: 1.0.0.3259

P6: 6735900c

P7: c0000005

P8: 000cbfab

P9: 

P10: 

Attached files:

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.60d3d319-ecb7-43e4-b645-a3251a89be4d.tmp.mdmp

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.66a959c9-ca0b-486d-841c-d3356539a4fa.tmp.WERInternalMetadata.xml

WPR_initiated_DiagTrackMiniLogger_OneTrace_User_Logger_20240808_1_EC_0_inject.etl

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.e9ebfc56-3361-42dd-b379-2de20b1990eb.tmp.etl

WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.37b9d6c3-8707-4972-8203-bdb6a3bff4f4.tmp.etl

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.a0e5548e-a543-4d45-99d6-50d9dbef50b2.tmp.csv

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.5557a71e-ebbd-4cb4-8fec-42d1ce8821ab.tmp.txt

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.83522bd8-8975-4ed8-b003-6097ff8ad92d.tmp.xml

These files may be available here:

\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Wolfteam.exe_30e18ee2d4d48eb72a51fd2925a05364a54b5f_2ac6e018_d16b821b-2e37-484c-b322-12b7ba02f811

Analysis symbol: 

Rechecking for solution: 0

Report Id: 06ac15fb-8c76-4627-90da-75690cd62954

Report Status: 268435456

Hashed bucket: abfc8a2ddbfb596a234b4a57685deb2c

Cab Guid: 0

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Manoel Barros 18,920 Reputation points Independent Advisor
    2024-11-26T16:48:56+00:00

    I've analyzed your log and it has a lot of DNS and internet related issues. If your game or Launcher depends on the internet to work, this might be the problem with the game not launching. Try the solutions below:

    Reset Network

    1. Open Windows Settings (shortcut CTRL + I) > Go to "Network and Internet" > In "Status", click on the "Network Reset" option (marked in blue).
    2. Click "Restore now" > Wait for your computer to restart.
    3. When starting, type "'Command Prompt" in the Search Bar > Right-click on the app > Select '''Run as administrator''.
    4. Now let's type the following commands.

    ATTENTION: Type the entire command on the first line > Press ENTER > Wait for the command to complete > Execute the next command in the list.

    netsh winsock reset

    netsh int ip reset

    netsh advfirewall reset

    ipconfig /flushdns

    ipconfig /release

    ipconfig /renew

    1. Restart your computer.

    Add DNS Server

    1. Press Windows + R > Type "ncpa.cpl" (without quotes) > Double-click on your internet adapter.
    • If you are using cable internet, the adapter name is usually Ethernet.
    • If you are using Wi-Fi, you will probably have the model and brand of the Wi-Fi card manufacturer, such as Qualcomm, Realtek, MediaTek...
    1. Click on Properties > Under "This connection uses the following items:", look for the Internet Protocol Version 4 (TCP/IPv4) option > Enable the option "Use the following DNS server addresses".

    In Preferred DNS Server, type: 8.8.8.8

    In Alternate DNS Server, type: 8.8.4.4

    1. Click OK > Restart your computer.

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  2. Anonymous
    2024-11-26T04:44:06+00:00

    Awh, sorry to about the misunderstanding. I got the log here now if this is what you were looking for System.evtx

    I uninstalled the Launcher and the game and restarted my pc and reinstalled it and got the same results.

    I don't run any mods on the computer other then Betterdiscord and Spicetify, but they weren't a problem before.

    I'm not fully aware or at the point of me knowing if my pc is corrupted.

    I also downloaded the apps you gave me as in DirectX and Microsoft Visual C++.

    My graphics card is up to date with the application telling me and having to do it three times. I also did download DDU the first time, but it was before I had done resets to my pc and did every procedure you described and got nothing, after me having to think formatting would've done it.

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  3. Manoel Barros 18,920 Reputation points Independent Advisor
    2024-11-25T16:19:43+00:00

    Does your System Log have only one Log? Have you cleared your Event Log?

    The log generated does not have accurate information about the problem. So you need to run the solutions until you find the root of the problem.

    The main causes for this problem are:

    1. Corrupted Game.
    2. Crashing Launcher.
    • Uninstall the Launcher > Restart the PC > Install the Launcher.
    1. Mods causing conflicts
    • Try running the game completely without mods.
    1. Missing resources, such as Video Driver resources, DirectX, Microsoft Visual C++.
    • Install the most updated version of DirectX and Microsoft Visual C++ (Step by Step below).
    • Reinstall the Video Driver using DDU (Step by Step below).
    1. Third-party application causing conflict
    2. Corrupted System.
    • You have reset the system to the factory state a few times. This may have aggravated the situation. We can try to repair the system using an ISO if the previous steps do not solve the problem.

    Install DirectX and Microsoft Visual C++

    1. Download and install the apps.

    https://aka.ms/vs/17/release/vc_redist.x86.exe

    https://aka.ms/vs/17/release/vc_redist.x64.exe

    https://download.microsoft.com/download/1/7/1/1...

    1. Restart your computer.

    Reinstall Video Driver

    1. Go to your video card manufacturer's website (Links below) > Search for your video card or processor > Download the latest driver.

    AMD:

    https://www.amd.com/en/support/download/drivers...

    Nvidia:

    https://www.nvidia.com/en-us/drivers/

    Intel:

    https://www.intel.com/content/www/us/en/downloa...

    1. Download DDU from the website below. Click *** Download DDU "Installer" ***.

    https://www.wagnardsoft.com/forums/viewtopic.ph...

    1. Install DDU.

    DISCLAIMER: These sites are not from Microsoft, but they appear to provide accurate and safe information. Be wary of ads that may advertise products that are often classified as PUPs (Potentially Unwanted Products). Research any product advertised on the site before deciding to download and install it.

    1. Enter Safe Mode. Press the shortcut CTRL + R > Type ''msconfig'' (without quotes) > Click on the ''System Boot'' tab > Check the ''Safe Boot'' option > Click ''OK''.
    2. When booting in Safe Mode, search for and open DDU > Select your GPU (Video Card) or CPU (Processor) > Select the AMD, Nvidia or Intel device > Click on "Clean and Restart" > Wait for the program to completely uninstall the driver and restart.
    3. After restarting, exit Safe Mode. Press the CTRL + R shortcut > Type ''msconfig'' (without quotes) > Click on the ''General'' tab, check the ''Normal Startup'' option > Click ''OK''.
    4. When restarting the computer, install the downloaded video driver > Choose the "Express Installation" or "Recommended Installation" option during the installation screen > Restart the computer after completing the installation.

    NOTE: Your computer screen may flash a few times. Don't worry, this is normal.

    1. See if the problem persists.

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  4. Anonymous
    2024-11-25T00:36:19+00:00

    Here's the log event of what you asked for System.evtx .

    I also did install other applications at the time when I wasn't playing in the 1 month inactive, which just were Crunchyroll and Davinci Resolve and just did updates on applications/system that worked fine with it before.

    Yeah, I did update my Video Card Drivers and installed the new NVIDIA APP.

    No, I haven't made any advanced modifications to the system.

    Did I reset my pc or do clean install yes, I did reset my pc twice hoping it would work, or something would happen, when it was still the same issue.

    I did reinstall the game before resetting my pc. The launcher itself is different called NyxLauncher

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  5. Manoel Barros 18,920 Reputation points Independent Advisor
    2024-11-24T23:24:53+00:00

    Hello! I'm Manoel Barros!

    First, send me the System Logs for me to analyze.

    1. Press WINDOWS + X > Select "Event Viewer" > Expand Windows Logs tab (Left Side).
    2. Right-click the "System" log > Save Events As > Put the log name of "System" and save it in an accessible place.

    Now upload this file to a cloud, such as OneDrive, and send me a link. Follow the steps below:

    1. Upload System Log in OneDrive. The link below shows how to do this.

    https://support.microsoft.com/en-us/office/carr....

    1. When uploading, share the files via a link. In the tutorial below you have the steps explained.
    • Release access to "Anyone with link can access".
    • Don’t worry, the logs do not contain personal information from your computer.

    https://support.microsoft.com/en-us/office/comp...

    Also, please answer these questions to help me better understand your problem:

    1. What changed on your PC when you stopped playing the game while it was working?
    • Did you install another game? Application? Update?
    • Did you update your Video Card Drivers?
    • Did you make advanced modifications to the system?
    • Did you Reset your PC or do a Clean Install?

    Any information is important.

    1. Did you try reinstalling the game? Which Launcher opens the game?

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