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WIFI not working due to MediaTek Wi-Fi 6 MT7921 Wireless LAN Card

Anonymous
2024-11-26T04:02:34+00:00

I cannot connect to any networks.

I click on the bottom right and normally it would show the networks there but it doesn’t.

So I go to settings, Network & Internet, and it says not connected to any networks.

Then it gives me just Ethernet.

Not way to access networks.

When I click get help button, it brings up this pop up saying Let’s Get You Connected. It also says No network adaptor drivers were found. It gives the option to reinstall the WiFi driver which I have done but nothing, learn more about installing drivers, restart your pc, or Need more help?

I use a MediaTek WiFi 6 MT7921 Wireless LAN Card which is the default.

What can we do to fix this?

I have also attached a msinfo32 screenshot.

If you can help, it would be greatly appreciated!

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Gunasekar N 65,900 Reputation points Independent Advisor
    2024-11-26T05:46:11+00:00

    Hello Andrew3211,

    Thank you for reaching out to the Microsoft Community and I'll be glad to assist you today.

    You may experience this error if the Wi-Fi network drivers are corrupted or missing from the device. This can happen due to multiple reasons including third-party software or after installing any latest Windows updates. To resolve the issue, try re-installing the Wi-Fi drivers and see if it helps.

    1. Re-install Existing Wi-Fi drivers from the Device Manager.
    a. Go to Device Manager.
    b. Expand the arrow next to Network Adapters.
    c. Right-click your "MediaTek WiFi 6 MT7921 Wireless LAN" driver, select Uninstall device, select the Attempt to remove the driver for this device check box, and then select Uninstall.
    d. Once the driver has been uninstalled, Restart your computer.

    Windows will re-install the wi-fi drivers during the restart and you should see the Wi-Fi icon on the taskbar again. If it doesn't, install the Wi-Fi drivers from your PC manufacturer's website.

    https://www.asus.com/in/supportonly/fa706ihrb/h...

    Image

    Note - The link above will redirect you to your PC manufacturer's website. Download and install the MediaTek WLAN Driver. Once installed, restart your computer and connect your PC to a Wi-Fi network.

    I hope this information helps. If you have any questions, please let me know and I will be happy to help you further.

    Best regards,

    Gunasekar N

    6 people found this answer helpful.
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  2. Anonymous
    2024-12-07T14:11:34+00:00

    MediaTek WiFi 6 MT7921 Wireless LAN Card not working

    2 people found this answer helpful.
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  3. Anonymous
    2024-11-26T17:16:49+00:00

    Now we have a bigger problem! It did not reinstall. There is no internet or way to access internet connections so I can’t install anything. It didn’t work as you instructed. I have work to do that is due today.

    2 people found this answer helpful.
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  4. Anonymous
    2024-11-30T22:11:18+00:00

    Facing same issue, is this after windows update?

    1 person found this answer helpful.
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  5. Anonymous
    2024-11-26T04:03:33+00:00

    Here is the msinfo32 screenshot that didn’t get attached to last post

    1 person found this answer helpful.
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