Hello there! I am Charity, I'm an Independent Advisor. I'm glad to help you today!
Thank you for the information. Please proceed with the steps below.
Press Win + I to open Settings.
Navigate to Apps > Optional features.
Click on Add a feature.
In the search box, type "Windows Media Player Legacy".
Check the box next to Windows Media Player Legacy (App) and click Install.
Wait for the installation to complete.
Please let me know if this works for you. I'll do my best to respond as soon as possible.
Kind Regards,
Charity
Please note that things might need more than one reply to completely resolve your issue, as it will completely depend on the complexity of the question and the amount of detail that you have provided me.