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Can't create a recovery drive in Windows 11.

Anonymous
2024-11-25T15:06:52+00:00

Hi, I spent the weekend trying to create updated recovery drives for 2 Win 11 laptops and 2 Dell 8930 PC's, the Dells were originally Windows 10 from Jan 2021 but were updated to WIndows 11 around Jan 2022. I had created recovery drives for both Dell PCs nearly 3 years go after the update to Windows 11 without any problems.

All the recovery drive creations were successfull this time, except one of the Dell 8930 (lets call it PC2). At the finish of creating the drive I got a message saying recovery drive couldn't be created, sorry I forgot the exact words. Both Dell PCs have SSDs for the the C: drive with additional HDD for data,.

.

To confirm the process I went through this time:

1 Entered 'create a recovery drive' in taskbar search. Process starts up.

2 Check the 'back up system files to the recovery drive' option

3 Click Next

4 Select the USB drive to use as recovery drive, need at least 32GB, (I used a new 64GB USB3)

5 Click Next to continue

6 Click the create button to confirm. The USB drive is formatted and files start to be copied. The copy process takes around 2 hours.

7 Process completes, Finish button displayed.

8 Message shown saying 'recovery drive couldn't be created', sorry thats not verbatum, but that was what it meant.

9 Press Finish and examined the USB drive contents

The entire process took about 3 hours.

I examined the USB recovery drive for PC2 that failed:

File label: RECOVERY, Clicking on the RECCOVERY drive in windows explorer you get

top level file structure:

Folder: EFI

Folder: sources

File: reagent,xml

Within that

EFI

Folder: Boot

Folder: Microsoft

   Folder:Boot

   Folder:Recovery

Sources

Folder:Customizations

Folder:OEM

$PBR_Diskpart.txt

$PBR_ResetConfig.xml

Reconstruct.WIM

Reconstruct.WIM2

Reconstruct.WIM3

Reconstruct.WIM4

The above top level file structure is the same for my other Dell 8930, PC1, that did create the recovery drive successfully

The only apparent differences, without examinng the contents of every file, was that if you looked at the properties of the 2 USBs.

PC1, the correct one, that created the recovery drive, had.

Used space 29.6 GB

Free Space: 2.31 GB

Capacity: 31.9GB - free space was shown on the circular visual within the properties window.

PC2 the failled recovery drive, had:

Used space 31.9 GB

Free Space: 8.03 GB

Capacity: 31.9GB - NO FREE SPACE was shown on the circular visual within properties.

I repeated the process of trying to create the recovery drive for PC2, with my last brand new 64 GB USB3 drive using a suggestion I found elswhere in the MS COmmunity here:

https://answers.microsoft.com/en-us/windows/forum/all/we-cant-create-a-recovery-drive-when-trying-to/d37279f2-17b7-4d8f-9fef-40442c0c6cc8

But that didn't work either, got the same failed message, but a lot quicker, maybe after half an hour.

As it takes about 3 hours to get a proper failed attempt, I thought I would ask for any further suggestions before I tried again.

Thanks in advance for any help.

Windows for home | Windows 11 | Recovery and backup

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11 answers

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  1. Anonymous
    2025-01-09T04:45:12+00:00

    Hi David:

    I have exactly the same problem but don't see a concise answer in the discussion tree - or I'm missing something. If you've found a solution, can you put it in plain English to me?

    I'm talking about the USB restoration failing - not carburetors.

    Regards, Tim, in Canada.

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  2. Anonymous
    2024-11-25T16:59:16+00:00

    @Chien Sage

    Thanks Chien Sage for the taking the time to reply. I'm at the age of being legacy technology myself too. I decided to update my exisitng recovery drives because I bought a new laptop last week 16GB RAM and 1TB SSD, that crashed on its 1st day while I was installing windows 11 updates to bring it up to date BEFORE I had created a recvovery drive. Windows wouldn't start, automatic repair didn't work, bitlocker didn't fix the problem, so I had to reinstall windows from the web,send the laptop back and then get a replacement machine, reinstall all my apps software, transfer MS Office Pro licence to the new machine, reinstall data from my obsolete machine I was updating from, so I am freshly reminded of the effort required. MY PC is PC1, the one that is OK, PC2 is my wife's machine and I sort of feel obliged to fix it.

    I take your point about image copies, but know very little about it, the best software and procedures to use etc. If I can't find an easy solution to Win 11 creating a recovery drive, to work, then I guess I will do the research to explore that option. Any pointers or further information from anybody for a novice about image copies would be appreciated.

    Thanks again Chien

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  3. Anonymous
    2024-11-25T16:24:31+00:00

    With all due respect to you, recovery drives are legacy technology. The better way is to make images of your hard drive.

    A recovery drive will provide you with troubleshooting options that you can try. That could take a long time to work through, and after all that you may not be any better off than you were when you started. A recovery drive will also allow you to reinstall Windows on your computer. You'll have to go through all the steps to install and setup Windows, then you'll have to update Windows and reinstall your software and test everything to make sure it's working right.

    On the other hand, an image is an exact copy of your hard drive, compressed into a single, large file. When you restore an image, your computer goes back in time to the moment the image was made. Time travel that really works.

    It's quick and easy to make images every day (once you've learned how) and it takes minutes to restore an image, and you have nothing to troubleshoot, reconfigure, reinstall or update. Windows doesn't include a supported app for making images. You'll have to get a commercial app. I use Macrium Reflect, but there are plenty of other image apps.

    It's not my place to tell you what you should do, only to explain. However, once I learned how to make images and restore them (which I've needed to do on several occasions) I never bothered with recovery drives again.

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  4. Anonymous
    2024-11-26T12:20:44+00:00

    @Chien Sage

    Talking about carburetors, I built a Triton back in the mid 70's. A Triton was a hybrid cafe racer of the 60s and 70 in the UK. It was made from a Triumph Bonnevlle 650 engine moved into a Norton Featherbed frame, (best engine, best frame at the time) with twin carbs and twin camshafts, high compression pistons, add clip-on handle bars, long tank and racing seat. Very pretty, lots of fun. Photo from Wiki - not mine

    Thanks for the further links and info, I'll go exploring

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  5. Anonymous
    2024-11-25T23:36:55+00:00

    I'm at the age of being legacy technology myself too.

    Me too. But don't sell yourself short. We grew up learning how to do things, which is why you'll succeed with images. Can you imagine Gen Z trying tune a carburetor, or prepare a lawnmower for the season? Not a chance - there's no app for that.

    The beautiful thing about making and restoring images is how easy it is - once you've learned how to do it. The way I look at it, if I can choose between spending hours or days on complicated recovery techniques, or simply sending my computer back in time to when life was beautiful, I'll choose the latter any day. If all the king's horses and all the king's men knew about restoring an image, Humpty Dumpty would be alive today.

    Image apps don't only make images. They can also do a file and folder backup and lots of other tasks that you can leave aside for now. Start with the free version of AOMEI Backupper or EaseUS To-Do Backup. You can also do research on the internet: What is an image backup? How is it different from a file and folder backup? A lot of the information you'll find was written by companies in that business. Just skim past the advertising.

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