Hi, I spent the weekend trying to create updated recovery drives for 2 Win 11 laptops and 2 Dell 8930 PC's, the Dells were originally Windows 10 from Jan 2021 but were updated to WIndows 11 around Jan 2022. I had created recovery drives for both Dell PCs nearly 3 years go after the update to Windows 11 without any problems.
All the recovery drive creations were successfull this time, except one of the Dell 8930 (lets call it PC2). At the finish of creating the drive I got a message saying recovery drive couldn't be created, sorry I forgot the exact words. Both Dell PCs have SSDs for the the C: drive with additional HDD for data,.
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To confirm the process I went through this time:
1 Entered 'create a recovery drive' in taskbar search. Process starts up.
2 Check the 'back up system files to the recovery drive' option
3 Click Next
4 Select the USB drive to use as recovery drive, need at least 32GB, (I used a new 64GB USB3)
5 Click Next to continue
6 Click the create button to confirm. The USB drive is formatted and files start to be copied. The copy process takes around 2 hours.
7 Process completes, Finish button displayed.
8 Message shown saying 'recovery drive couldn't be created', sorry thats not verbatum, but that was what it meant.
9 Press Finish and examined the USB drive contents
The entire process took about 3 hours.
I examined the USB recovery drive for PC2 that failed:
File label: RECOVERY, Clicking on the RECCOVERY drive in windows explorer you get
top level file structure:
Folder: EFI
Folder: sources
File: reagent,xml
Within that
EFI
Folder: Boot
Folder: Microsoft
Folder:Boot
Folder:Recovery
Sources
Folder:Customizations
Folder:OEM
$PBR_Diskpart.txt
$PBR_ResetConfig.xml
Reconstruct.WIM
Reconstruct.WIM2
Reconstruct.WIM3
Reconstruct.WIM4
The above top level file structure is the same for my other Dell 8930, PC1, that did create the recovery drive successfully
The only apparent differences, without examinng the contents of every file, was that if you looked at the properties of the 2 USBs.
PC1, the correct one, that created the recovery drive, had.
Used space 29.6 GB
Free Space: 2.31 GB
Capacity: 31.9GB - free space was shown on the circular visual within the properties window.
PC2 the failled recovery drive, had:
Used space 31.9 GB
Free Space: 8.03 GB
Capacity: 31.9GB - NO FREE SPACE was shown on the circular visual within properties.
I repeated the process of trying to create the recovery drive for PC2, with my last brand new 64 GB USB3 drive using a suggestion I found elswhere in the MS COmmunity here:
https://answers.microsoft.com/en-us/windows/forum/all/we-cant-create-a-recovery-drive-when-trying-to/d37279f2-17b7-4d8f-9fef-40442c0c6cc8
But that didn't work either, got the same failed message, but a lot quicker, maybe after half an hour.
As it takes about 3 hours to get a proper failed attempt, I thought I would ask for any further suggestions before I tried again.
Thanks in advance for any help.