No audio driver after switching chrome operating system to windows

how did you get audio to work?

Hello, this is Emily.

Can you please type msinfo32.exe in the search on the taskbar and hit enter, then share a screenshot of the pop up please.

I recently switched my chrome operating system to windows as Chromebook is garbage. After encountering many issues with switching i was able to fix it with the right drivers except for volume control. My volume control says I do not have any drivers and I've tried everything, but nothing has worked.

Ah, so I totally misunderstood you. Thought you went from a Chromebook to a Windows PC. But you actually meant installing Windows on a Chromebook.

Drivers are from manufacturer, not from Windows or Microsoft. If Google never published their device's audio driver to Windows update, you will not get the right driver from Windows.

Chromebook doesn't officially support Windows and it is known to be difficult, due to lack of Microsoft certified drivers. You might be able to find third-party solution for this, but I am afraid you will have to try that in Google's community forum.

I can't take a ss but:
OS Name Microsoft Windows 10 Home

Version 10.0.19045 Build 19045

Other OS Description Not Available

OS Manufacturer Microsoft Corporation

System Name DESKTOP-AVC9PG9

System Manufacturer Google

System Model Lillipup

System Type x64-based PC

System SKU sku524289

Processor 11th Gen Intel(R) Core(TM) i3-1115G4 @ 3.00GHz, 2995 Mhz, 2 Core(s), 4 Logical Processor(s)

BIOS Version/Date coreboot MrChromebox-2408.0-1-g297d9c16407, 9/11/2024

SMBIOS Version 3.0

Embedded Controller Version 0.00

BIOS Mode UEFI

BaseBoard Manufacturer Google

BaseBoard Product Lillipup

BaseBoard Version rev3

Platform Role Desktop

Secure Boot State Off

PCR7 Configuration Binding Not Possible

Windows Directory C:\WINDOWS

System Directory C:\WINDOWS\system32

Boot Device \Device\HarddiskVolume3

Locale United States

Hardware Abstraction Layer Version = "10.0.19041.3636"

User Name DESKTOP-AVC9PG9\zaden

Time Zone Central Daylight Time

Installed Physical Memory (RAM) 8.00 GB

Total Physical Memory 7.85 GB

Available Physical Memory 2.29 GB

Total Virtual Memory 9.73 GB

Available Virtual Memory 3.03 GB

Page File Space 1.88 GB

Page File C:\pagefile.sys

Kernel DMA Protection On

Virtualization-based security Not enabled

Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Un-allowed DMA capable bus/device(s) detected, TPM is not usable

Hyper-V - VM Monitor Mode Extensions Yes

Hyper-V - Second Level Address Translation Extensions Yes

Hyper-V - Virtualization Enabled in Firmware Yes

Hyper-V - Data Execution Protection Yes