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How to fix Blue Screen: Critical Process Died

Anonymous
2024-11-23T19:20:43+00:00

Yesterday, my computer crashed out of nowhere, as in it just froze and it was like that for over 10 minutes before I just ended up cutting power. After I cut power, I tried to turn my PC back on and I got the blue screen that says "Critical Process Died"

Here's a list of things I've already tried (none of which have provided results)

  • Using the command prompt to do over 50 commands by looking through YouTube videos
  • Installing the Windows 10 installation onto a USB drive and making it the primary start up in BIOS (I was brought to the same blue screen after booting up that USB)
  • Letting my PC sit without power for 8 hours (The blue screen welcomed my the next morning)
  • Using the PC reset prompt, both local and online (which both said that they produced errors and couldn't continue)
  • Starting up in safe mode (which brought me to the same blue screen)
  • Using a system restore point from 3 days ago, which didn't work because it told me, "You must enable system protection on this drive".
  • Enabling system protection through the command prompt, which I received from another community forum, and it didn't work.

My Thanksgiving break just started, and now my PC decides to do this to me. I'm realizing that cutting the power to my PC so abruptly could've caused a hardware issue. Can someone please help!

System info:

MB: Gigabyte H470M

CPU: i5 10400F

GPU: GTX 1650

RAM: Corsair Vengeance 48GB

Storage: I have a 500GB SSD where Windows 10 is on, and I have a 2TB hard drive where I keep all of my other files that my SSD doesn't have space for.

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2024-11-23T22:07:07+00:00

    I can't even do that, when I try to enter into safe mode, I reach the blue screen.

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  2. Jonathan Deives 74,060 Reputation points Independent Advisor
    2024-11-23T21:59:54+00:00

    Start your PC, as soon as Windows tries to load (spinning dots appear), press and hold the power button for 5 to 10 seconds to perform a forced shutdown

    Do this two or three times.

    Windows will boot into the Recovery Environment.

    Go to Troubleshoot > Advanced Option > Startup Settings and click Restart.

    When restarting, press to enter safe mode with networking.

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  3. Jonathan Deives 74,060 Reputation points Independent Advisor
    2024-11-24T03:54:25+00:00

    You will need to repair Windows, to do this, you need to create the installation media on another computer using a USB disk.

    Download the tool (Create Windows Installation Media) from this link;

    https://www.microsoft.com/en-us/software-downlo...

    When the installation is complete, connect the USB disk to the computer, change the boot to USB in the BIOS.

    On the Windows Setup screen, select your language, time, and keyboard preferences, then click Next.

    At the bottom, click Repair your computer (do not click Install now).

    Select Troubleshoot > Advanced options > Startup Repair.

    If the problem persists, select Advanced options > System Restore.

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  4. Anonymous
    2024-11-23T21:57:59+00:00

    Hey thanks for the response! However, how do I do this without being able to get to my file explorer because I can't even get past the blue screen?

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  5. Jonathan Deives 74,060 Reputation points Independent Advisor
    2024-11-23T21:09:04+00:00

    My name is Jonathan Deives. I'm an Independent Advisor and I will be happy to help you today..

    See if your computer is creating minidump files.

    To find these files, this is the path "C:\Windows\Minidump".

    First copy and paste all the minidump files you have to another folder and then zip it. Then upload the ZIP file to the cloud on a website like OneDrive, Google Drive or Dropbox.

    Choose to share or right click and get the share link.

    Please post the link to the ZIP file here so it can be reviewed.

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