Thank you for your help. I have tried all aof your steps and I still get "Install error - 0x80070103" for Intel Corporation - Display - 31.0.101.5388 and Intel Corporation - Extention - 31.0.101.5388. It begins to downlaod but will not install. Please note I cannot locate the troubleshooter. All that I see is a search option for articles. Can you assist further?
How to Fix 0x80070103 Update Error!
when i was updated to windows11 24h2, I a problem is windows update error code: 0x80070103
Windows for home | Windows 11 | Windows update
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Anonymous
2024-11-08T03:50:37+00:00 -
Tin Luna 25,265 Reputation points Independent Advisor
2024-10-01T01:36:01+00:00 Greetings!
I'm Christine, I'll be happy to assist you. Looks like you're getting error while trying to install an update. No worries, I'll do my best to help you.
Please follow the steps below:
- Windows Update Troubleshooter
Windows 11
Please Click Start menu and type Troubleshoot
Hit Other troubleshooters
And select Windows Update
Finally, Run the troubleshooter
- Reset Windows update services:
Please click start menu and type cmd, right click on it and choose run with admin
Kindly copy and paste the command lines below and hit enter:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
Please try to update again.
Please let me know the result. I'll be happy to assist you all the way until it's resolved.
Thank you,
Christine L
Independent Advisor
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Anonymous
2024-12-23T12:53:44+00:00 I have the same issue, tried everything and updates just wouldn't install:
- Dolby - SoftwareComponent - 3.30608.680.0
- Microsoft Corporation - SoftwareComponent - 1.0.41.0
Been persisting and a real pain, any advice please?
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Anonymous
2025-01-15T21:32:10+00:00 Same here on a Lenovo.
Dolby SoftwareComponent 3.30702.720.0
Intel Corporation Extension 31.0.101.5388
From what I can tell, both versions are older than what I have installed yet they both keep trying to install. Resetting Windows Update using the steps provided simply doesn't work.
For now I have hidden the updates.
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Anonymous
2024-11-24T03:00:02+00:00 Christine
I tried all the steps including the reboot, I got the first update to download but no success with the install or the download and install of the second update. I also tried going into the services and noticed that the net stop wuauserv, and the
net stop bits, never restarted themselves so I force a restart on them.I am still getting the same error message.
Thank you for any help on this.