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How do I fix this updating problem

Anonymous
2024-10-25T23:16:48+00:00

When I try updating my Roblox on the Microsoft store, it saids downloading, but getting stuck at 195.0KB downloaded every time, I waited for 15 minutes and it is still the same

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2024-11-17T23:04:20+00:00

    Hey John Dev, I am having the same problem that the person you replied to had. I tried doing the things you said, but my game still won't download and is still stuck at 195.0kb downloaded. Is there anything else I can do to fix it?

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  2. John DeV 164.8K Reputation points Independent Advisor
    2024-10-26T00:05:54+00:00

    Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

    When was the last time it worked properly?

    If you have a third-party VPN or Antivirus installed, please try to temporarily uninstall it then check if the issue persists.

    Please try changing your Region to United States if it helps.

    Please let me know if you have tried the methods below.

    **Reset the Microsoft Store cache

    Press the Windows Logo Key + R to open the Run dialog box,

    type wsreset.exe -i

    and then select OK.

    Note:

    A blank Command Prompt window will open, and after about ten seconds the window will close, and Microsoft Store will open automatically.

    **Check the Microsoft Store Install Service

    Press the Windows Key + S and type in services.msc.

    Find the Microsoft Store Install Service and double click, If the status is Running, right click it then select Restart

    If disabled, change it to Automatic, click Start and click OK.

    **Please try to run SFC and DISM to check for any system errors and corrupted files.

    https://support.microsoft.com/en-us/windows/usi...

    After that, restart your computer

    **Re-register and reinstall the Microsoft Store app

    Press Windows key + X

    Click and Run Windows PowerShell (Admin)

    Copy and paste the command below then press Enter.

    Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    Restart your computer

    Kindly let me know if this helps or if you have further concerns by clicking the "Reply" button below to continue the conversation.

    Kind regards,

    John DeV

    Independent Advisor

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