Hi, thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today, I usually reply between 10:00 pm & 6:00 am EST(UTC -5) Monday to Sunday.
I understand the issue you have, there is nothing to worry I am here to help, this issue occurs when there is a corrupted system file on the Xbox app and Microsoft Store, for us to sort out the issue, kindly follow the steps below:
Method 1. Repair Windows Store and Xbox app:
On Powershell(admin), copy and paste the command below:
Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
Then hit Enter, once the process is done, restart the PC and check.
Method 2. Repair update components
Open Powershell with Admin or CMD with Admin (Press Windows key + X then click Windows Powershell(Admin))
Copy each line of command to Powershell then press enter (one line at a time)
net stop bits
net stop wuauserv
net stop appidsvc
net stop cryptsvc
Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\*.*"
rmdir %systemroot%\SoftwareDistribution /S /Q
rmdir %systemroot%\system32\catroot2 /S /Q
regsvr32.exe /s atl.dll
regsvr32.exe /s urlmon.dll
regsvr32.exe /s mshtml.dll
netsh winsock reset
netsh winsock reset proxy
net start bits
net start wuauserv
net start appidsvc
net start cryptsvc
-Once done restart the device and check.
If none will work from the above solution, I suggest doing an in-place upgrade wherein it will upgrade the device to the latest version and repair all issues without deleting any files.
Kindly follow the steps from this link:
https://answers.microsoft.com/en-us/windows/for...
Let me know how it goes and I hope that helps.
Bernard