Hi Leon,
Please run "winver.exe" and note the OS version and build number.
Option 1: Install 23H2 using Enablement Package
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If your Windows 11 version is "22H2" and the build number is higher than "22621.2506", you can install the enablement package, which easily upgrades the OS to 23H2.
Please see if you can install the enablement package, which upgrades the OS to 23H2.
https://catalog.sf.dl.delivery.mp.microsoft.com...
More Info:
KB5027397: Feature update to Windows 11, version 23H2 by using an enablement package - Microsoft Support: https://support.microsoft.com/en-us/topic/kb502...
(or)
Option 2: Upgrade to 24H2 using the ISO
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- Download Windows 11 Media Creation Tool (MCT) from this link:
https://go.microsoft.com/fwlink/?linkid=2156295
- Run MCT and download the ISO it recommends for your system. Do *not* uncheck "Use the recommended options for this PC".
- Right-click on the downloaded ISO and choose "Mount." This assigns the ISO a drive letter.
- Run setup.exe from the ISO drive. This starts the in-place upgrade/repair installation.
(Your files, settings and applications will be preserved if you use the ISO recommended for your system by the Media Creation Tool.)