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Windows Update breaking Intel Graphics Drivers

Anonymous
2024-12-14T22:09:37+00:00

Hi there,

Windows Update keeps reverting my Intel Graphics drivers to a particular version that was released in 2020 - 27.20.100.8935, even though I keep installing a later version.

An example below: On 29th November, Windows Update reverted by drivers to an old version. You can see by the date timestamp on the taskbar clock that I repaired it by manually installing the drivers.

However, today - Windows Update overrode the newer version and reinstalled the old one:

I really need this to be stopped or fixed, because it is becoming really annoying having to constantly download the latest drivers to repair this problem.

Your (collective) help is much appreciated!

Kind Regards,

Johan

Windows for home | Windows 11 | Devices and drivers

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  1. John DeV 162.6K Reputation points Independent Advisor
    2024-12-15T09:23:01+00:00

    I recommend reporting the issue through the Feedback Hub app to notify Microsoft.

    https://support.microsoft.com/en-us/windows/sen...

    How to Report Issues with Intel:registered: Driver & Support Assistant (Intel:registered: DSA)

    https://www.intel.com/content/www/us/en/support...

    Kindly let me know if this helps or if you have any further concerns by clicking the "Reply" button at the end of my response. I will appreciate it.

    Kind regards,

    John DeV

    Independent Advisor

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  2. Anonymous
    2024-12-15T04:29:19+00:00

    Thanks John, much appreciated. How do I report this issue to both Microsoft and Intel for long term resolution?

    1 person found this answer helpful.
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  3. Anonymous
    2024-12-15T00:56:05+00:00

    Thanks Brandon, much appreciated for your quick response!

    However, this seems like a short term fix - I need a long term fix! Surely Microsoft and Intel must rectify this properly!

    1 person found this answer helpful.
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  4. John DeV 162.6K Reputation points Independent Advisor
    2024-12-15T00:55:38+00:00

    Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, rest assured, I'm going to do my best to help you.

    Please check if you can still use the “Show or Hide Updates” troubleshooter to hide the driver update. Window Update won’t install hidden drivers or updates. Run the troubleshooter then please try hiding the Intel Corporation - Display driver update that will show in the list. You may try restarting your pc if it helps.

    http://download.microsoft.com/download/F/2/2/F2...

    Kindly let me know if this helps or if you have any further concerns by clicking the "Reply" button at the end of my response. I will appreciate it.

    Kind regards,

    John DeV

    Independent Advisor

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  5. Anonymous
    2024-12-14T22:21:04+00:00

    I have the same problem with Intel graphics driver. You need to block Windows Update from updating the graphics driver. I've used https://1drv.ms/u/s!AjVYLGw0OBWU4C4gX-9Vp0jrZhFz?e=pN2XUh to block it. When you know there's a new version, I use https://1drv.ms/u/s!AjVYLGw0OBWU4C897Tcqe-ZIeoFQ?e=6FXw79 to be able to install the update. Once the update is installed use the first link to block it again before restarting your PC.

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