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I'm up to date, but my device is missing important security updates. Help appreciated.

Anonymous
2024-12-06T19:18:50+00:00

Hello, I'm running Windows 11

Edition Windows 11 Home

Version 21H2

Installed on ‎9/‎23/‎2022

I attached an image of my issue, it should show otherwise the problem is in the title. I also know I'm running an outdated version of 11 as there is one or two more versions ahead of what I have. I'm not entirely sure why since I do my best to keep up with updates and update everything that is available to me as they come. But up until today I've never has any issues with updates and suddenly I have this message. I've done everything I could with what limited knowledge I have with troubleshooting the issue. The troubleshooter did find an issue apparently but I'm not really privy as to what they are.

Help or some answers would be great appreciated, thank you.

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. John DeV 162.5K Reputation points Independent Advisor
    2024-12-06T21:53:59+00:00

    Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

    This particular error indicates that you are running an outdated version of 11. Please consider upgrading your Windows 11 version to the latest 24H2 using the Installation Assistant.

    https://www.microsoft.com/en-us/software-downlo...

    Few things to check on the PC

    **Unplug all external peripherals except for the Mouse, Keyboard, and LAN cable before starting

    **Disable or uninstall any third-party Antivirus program to prevent it from interfering with the upgrade

    Kindly let me know if this helps or if you have any further concerns by clicking the "Reply" button at the end of my response. I will appreciate it.

    Kind regards,

    John DeV

    Independent Advisor

    10 people found this answer helpful.
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  2. Anonymous
    2024-12-07T11:37:23+00:00

    Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

    This particular error indicates that you are running an outdated version of 11. Please consider upgrading your Windows 11 version to the latest 24H2 using the Installation Assistant.
    https://www.microsoft.com/en-us/software-downlo...

    Few things to check on the PC

    **Unplug all external peripherals except for the Mouse, Keyboard, and LAN cable before starting
    **Disable or uninstall any third-party Antivirus program to prevent it from interfering with the upgrade

    Kindly let me know if this helps or if you have any further concerns by clicking the "Reply" button at the end of my response. I will appreciate it.

    Kind regards,

    John DeV
    Independent Advisor

    Running the Windows 11 Installation Assistant solved this issue; turned out my installation was stuck on 21H2 for some reason, which was weird as like the OP I was accepting any update that was given to me.

    Not sure if related, but it also turned out my software-based TPM had disabled itself at some point. Perhaps that was what prevented new feature updates from installing?

    Nonetheless, I reenabled the software TPM, ran the installation assistant and it got me back up to 24H2 and fully up to date in Windows Update. Thanks for the help! Hopefully OP also found the solution they needed.

    3 people found this answer helpful.
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  3. Anonymous
    2025-01-14T14:27:22+00:00

    Hi are you sure its 24H2? Only asking as my system has said it requires 23H2! So unless we have all missed one, this one started downloading automatically after a restart! See attached image. I check for updates regularly and this started before christmas, so either it wasn't released and the notification was forced out, but now it appears to be downloading Windows 11 23H2.

    2 people found this answer helpful.
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  4. Anonymous
    2024-12-11T15:32:54+00:00

    I have the same issue. I tried to install with Assistant and it informed me the following;

    "We can't install Windows on a USB Flash Drive using Setup."

    2 people found this answer helpful.
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  5. Anonymous
    2024-12-06T20:11:19+00:00

    No pic was included in your Post

    Check for win updates

    Win11 by default only installs critical security updates, unless you made the mistake of selecting “Get latest updates” which includes drivers.

    See your laptop/PC makers support to update both bios and ALL drivers.

    There should be a shortcut to that makers update utility on your system.

    Then set Bios to defaults & Pwr to balanced. At the end of the day shutdown, do not leave in sleep.

    Do NOT update from any other source inc Device Manager

    1 person found this answer helpful.
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