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How do I update the microsoft store app?

Anonymous
2024-12-05T08:14:34+00:00

Hey, so I wanted to use mail but it said I had to update mail so it opened microsoft store, and it said "Before you can shop, we need to update microsoft store" so I pressed "Update now" and waited and nothing happened. Then I clicked back and it said there was an error, when I pressed see details, it took me to a screen telling me that it "can't connect" (I have linked an image of the screen). When I pressed "check connection" it said I was connected to the internet and secure. I have tried multiple ways of troubleshooting and nothing has worked, and I can't use my email because of it.

Windows for home | Windows 11 | Microsoft Store

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  1. Anonymous
    2024-12-05T16:34:18+00:00

    Hey John,

    I tried performing the In-place upgrade, but every time at the "checking for updates stage" it stopped at 46% (I tried 4-5 times). Do you know what I can do to get microsoft store back?

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  2. Anonymous
    2024-12-05T10:30:27+00:00

    Is there any way I can reinstall my microsoft store app? It got deleted

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  3. John DeV 162.6K Reputation points Independent Advisor
    2024-12-05T10:24:46+00:00

    If the issue persists, please try performing an In-place Upgrade. Performing this can repair broken operating system files while your personal files, settings and installed applications will not be removed.

    https://answers.microsoft.com/en-us/windows/for...

    Few things to check on the PC

    **Unplug all external peripherals except for the Mouse, Keyboard, and LAN cable before starting

    **Disable or uninstall any third-party Antivirus program to prevent it from interfering with the upgrade

    Kind regards,

    John DeV

    Independent Advisor

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  4. Anonymous
    2024-12-05T10:12:49+00:00

    Hey John,

    I followed the instructions, but when I opened the xbox app after reinstalling it, it did not prompt me to reinstall microsoft store. It instead shows an error message. Do you know what I can do to reinstall the Microsoft Store?

    Kind Regards,

    Ahmad

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