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I just got a origbelie external cd rom. I have windows 11 and a new dell pc. I can't get my pc to recognize this cd rom.

Anonymous
2024-12-05T18:02:58+00:00

I just got a origbelie external cd rom from Amazon. I have windows 11 and a new dell pc. I can't get my pc to recognize this cd rom.

Windows for home | Windows 11 | Devices and drivers

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  1. Solamillo Charity 20,260 Reputation points Independent Advisor
    2024-12-05T21:55:41+00:00

    Hello there! I am Charity, I'm an Independent Advisor. I'm glad to help you today!

    I'm really sorry about that. Have you tried using both the USB A and USB C at the same time connected? Is this your exact model?

    https://www.amazon.com/ORIGBELIE-External-Burne...

    Are you plugging in the power supply cable to a USB charger?

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install.

    Kind Regards,

    Charity


    Please note that things might need more than one reply to completely resolve your issue, as it will completely depend on the complexity of the question and the amount of detail that you have provided me.

    3 people found this answer helpful.
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  2. Anonymous
    2024-12-30T05:17:08+00:00

    I also had this problem. I plugged the power cable into an external power charger. I could not see the drive even going to command.com. I could, however, using the disk manager, change the drive letter. Still no joy. Then when I plugged the power lead into the computer as a power source, the drive worked fine. Surprising this is not in the instructions.

    Thanks for your question which lead to a solution.

    2 people found this answer helpful.
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  3. Anonymous
    2025-02-04T18:30:42+00:00

    Easy solution is to use the power cable it came with.

    Just the connect electricity from your computer's laptop, is enough to power it.

    More details;

    It is usually a small cable.

    That cable might be a USB type A to male type DC BARREL JACK.

    It basically depends on the price of the drive, mine came USB type A to USB type C,

    caused I've paid for a better model.

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