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Alot of BSOD

Anonymous
2024-12-13T19:07:00+00:00

I have been having issue with my computer blue screening for the last few month, most of the time the blue screen error is "Hypervisor error" but sometime I could get other error as well. Can someone help my get to the bottom of this issue, I was thinking it might be a hardware issue but I need to know for sure.

******************************************************************************* * * * Bugcheck Analysis * * * *******************************************************************************

HYPERVISOR_ERROR (20001) The hypervisor has encountered a fatal error. Arguments: Arg1: 0000000000000001 Arg2: ffffe70001405d30 Arg3: 0000b6837ec3bd98 Arg4: ffff497c813c4267

Debugging Details:

KEY_VALUES_STRING: 1

Key  : Analysis.CPU.mSec
Value: 1671

Key  : Analysis.Elapsed.mSec
Value: 2538

Key  : Analysis.IO.Other.Mb
Value: 0

Key  : Analysis.IO.Read.Mb
Value: 1

Key  : Analysis.IO.Write.Mb
Value: 1

Key  : Analysis.Init.CPU.mSec
Value: 390

Key  : Analysis.Init.Elapsed.mSec
Value: 1764

Key  : Analysis.Memory.CommitPeak.Mb
Value: 88

Key  : Analysis.Version.DbgEng
Value: 10.0.27725.1000

Key  : Analysis.Version.Description
Value: 10.2408.27.01 amd64fre

Key  : Analysis.Version.Ext
Value: 1.2408.27.1

Key  : Bugcheck.Code.LegacyAPI
Value: 0x20001

Key  : Bugcheck.Code.TargetModel
Value: 0x20001

Key  : Dump.Attributes.AsUlong
Value: 1808

Key  : Dump.Attributes.DiagDataWrittenToHeader
Value: 1

Key  : Dump.Attributes.ErrorCode
Value: 0

Key  : Dump.Attributes.KernelGeneratedTriageDump
Value: 1

Key  : Dump.Attributes.LastLine
Value: Dump completed successfully.

Key  : Dump.Attributes.ProgressPercentage
Value: 0

Key  : Failure.Bucket
Value: 0x20001\_1\_ffffe70001405d30\_nt!HvlSkCrashdumpCallbackRoutine

Key  : Failure.Hash
Value: {3e5554e4-e6bf-ea9c-7cab-94aaad014cc6}

Key  : Hypervisor.Enlightenments.ValueHex
Value: 7497cf94

Key  : Hypervisor.Flags.AnyHypervisorPresent
Value: 1

Key  : Hypervisor.Flags.ApicEnlightened
Value: 1

Key  : Hypervisor.Flags.ApicVirtualizationAvailable
Value: 0

Key  : Hypervisor.Flags.AsyncMemoryHint
Value: 0

Key  : Hypervisor.Flags.CoreSchedulerRequested
Value: 0

Key  : Hypervisor.Flags.CpuManager
Value: 1

Key  : Hypervisor.Flags.DeprecateAutoEoi
Value: 0

Key  : Hypervisor.Flags.DynamicCpuDisabled
Value: 1

Key  : Hypervisor.Flags.Epf
Value: 0

Key  : Hypervisor.Flags.ExtendedProcessorMasks
Value: 1

Key  : Hypervisor.Flags.HardwareMbecAvailable
Value: 1

Key  : Hypervisor.Flags.MaxBankNumber
Value: 0

Key  : Hypervisor.Flags.MemoryZeroingControl
Value: 0

Key  : Hypervisor.Flags.NoExtendedRangeFlush
Value: 0

Key  : Hypervisor.Flags.NoNonArchCoreSharing
Value: 1

Key  : Hypervisor.Flags.Phase0InitDone
Value: 1

Key  : Hypervisor.Flags.PowerSchedulerQos
Value: 0

Key  : Hypervisor.Flags.RootScheduler
Value: 0

Key  : Hypervisor.Flags.SynicAvailable
Value: 1

Key  : Hypervisor.Flags.UseQpcBias
Value: 0

Key  : Hypervisor.Flags.Value
Value: 38408431

Key  : Hypervisor.Flags.ValueHex
Value: 24a10ef

Key  : Hypervisor.Flags.VpAssistPage
Value: 1

Key  : Hypervisor.Flags.VsmAvailable
Value: 1

Key  : Hypervisor.RootFlags.AccessStats
Value: 1

Key  : Hypervisor.RootFlags.CrashdumpEnlightened
Value: 1

Key  : Hypervisor.RootFlags.CreateVirtualProcessor
Value: 1

Key  : Hypervisor.RootFlags.DisableHyperthreading
Value: 0

Key  : Hypervisor.RootFlags.HostTimelineSync
Value: 1

Key  : Hypervisor.RootFlags.HypervisorDebuggingEnabled
Value: 0

Key  : Hypervisor.RootFlags.IsHyperV
Value: 1

Key  : Hypervisor.RootFlags.LivedumpEnlightened
Value: 1

Key  : Hypervisor.RootFlags.MapDeviceInterrupt
Value: 1

Key  : Hypervisor.RootFlags.MceEnlightened
Value: 1

Key  : Hypervisor.RootFlags.Nested
Value: 0

Key  : Hypervisor.RootFlags.StartLogicalProcessor
Value: 1

Key  : Hypervisor.RootFlags.Value
Value: 1015

Key  : Hypervisor.RootFlags.ValueHex
Value: 3f7

Key  : Stack.Pointer
Value: NMI

BUGCHECK_CODE: 20001

BUGCHECK_P1: 1

BUGCHECK_P2: ffffe70001405d30

BUGCHECK_P3: b6837ec3bd98

BUGCHECK_P4: ffff497c813c4267

FILE_IN_CAB: 121324-16390-01.dmp

TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b

DUMP_FILE_ATTRIBUTES: 0x1808 Kernel Generated Triage Dump

FAULTING_THREAD: ffffbc06e1635080

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: System

STACK_TEXT:
ffffa8015837aca8 fffff803c474834a : 0000000000020001 0000000000000001 ffffe70001405d30 0000b6837ec3bd98 : nt!KeBugCheckEx ffffa8015837acb0 fffff803c4776881 : ffffbc06e149e330 fffff803c478c3d6 ffffa80158388340 ffffa8015837ad30 : nt!HvlSkCrashdumpCallbackRoutine+0x9a ffffa8015837acf0 fffff803c4885cc2 : 0000000000000100 ffffa8015837aef0 0000000000000000 0000000000000000 : nt!KiProcessNMI+0xb1 ffffa8015837ad30 fffff803c4885a2e : 0000000000000000 0000000000000100 ffffa8015837aef0 0000000000000000 : nt!KxNmiInterrupt+0x82 ffffa8015837ae70 fffff803c458c615 : ffffa80158351100 00000000957d0c00 fffff901ac6455d0 fffff901ac6455c0 : nt!KiNmiInterrupt+0x26e fffff901ac645580 fffff803c45ff58b : 00000000000043f8 fffff7c5c0021390 ffffa80100000004 0000000000000000 : nt!HalpHvTimerArm+0x75 fffff901ac6455b0 fffff803c4611610 : fffff901ac645670 0000000000500a02 0000000000000000 fffff803c44ffcd1 : nt!HalpTimerClockArm+0x1fb fffff901ac645600 fffff803c46a9f6f : ffffbc0600001300 00000000000043f8 000000008cba5e37 ffffa80158351180 : nt!KiSetClockTickRate+0x68 fffff901ac6456a0 fffff803c4699deb : ffffbc06e7447400 ffffa80158351180 ffffa80158351180 fffff901ac645979 : nt!KiSetNextClockTickDueTime+0x17f fffff901ac645890 fffff803c47796e3 : ffffa80158351180 0000000000000000 000000008cba5e37 0000000000000000 : nt!KiRestoreClockTickRate+0x83 fffff901ac6458d0 fffff803c460a4bf : fffff901ac645c58 ffffbc06e7447010 0000000000000001 ffffa80158351180 : nt!KeResumeClockTimerFromIdle+0x51f fffff901ac6459e0 fffff803c4609027 : ffffbc06e7447010 ffffbc06e7447010 fffff901ac645bd9 ffffa80158351180 : nt!PpmIdleExecuteTransition+0x7d3 fffff901ac645b70 fffff803c487ace4 : ffffa80158351180 ffffa80100000000 0000000000000000 0000000000000000 : nt!PoIdle+0x187 fffff901ac645c40 0000000000000000 : fffff901ac646000 fffff901ac640000 0000000000000000 0000000000000000 : nt!KiIdleLoop+0x54

SYMBOL_NAME: nt!HvlSkCrashdumpCallbackRoutine+9a

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

IMAGE_VERSION: 10.0.26100.2605

STACK_COMMAND: .process /r /p 0xfffff803c51cdf80; .thread 0xffffbc06e1635080 ; kb

BUCKET_ID_FUNC_OFFSET: 9a

FAILURE_BUCKET_ID: 0x20001_1_ffffe70001405d30_nt!HvlSkCrashdumpCallbackRoutine

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {3e5554e4-e6bf-ea9c-7cab-94aaad014cc6}

Followup: MachineOwner

This is the other error I got:

******************************************************************************* * * * Bugcheck Analysis * * * *******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually caused by drivers using improper addresses. If a kernel debugger is available get the stack backtrace. Arguments: Arg1: 0000000000000420, memory referenced Arg2: 00000000000000ff, IRQL Arg3: 0000000000000011, bitfield : bit 0 : value 0 = read operation, 1 = write operation bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status) Arg4: fffff8039a809258, address which referenced memory

Debugging Details:

KEY_VALUES_STRING: 1

Key  : Analysis.CPU.mSec
Value: 1640

Key  : Analysis.Elapsed.mSec
Value: 1688

Key  : Analysis.IO.Other.Mb
Value: 0

Key  : Analysis.IO.Read.Mb
Value: 1

Key  : Analysis.IO.Write.Mb
Value: 0

Key  : Analysis.Init.CPU.mSec
Value: 359

Key  : Analysis.Init.Elapsed.mSec
Value: 3990

Key  : Analysis.Memory.CommitPeak.Mb
Value: 87

Key  : Analysis.Version.DbgEng
Value: 10.0.27725.1000

Key  : Analysis.Version.Description
Value: 10.2408.27.01 amd64fre

Key  : Analysis.Version.Ext
Value: 1.2408.27.1

Key  : Bugcheck.Code.LegacyAPI
Value: 0xa

Key  : Bugcheck.Code.TargetModel
Value: 0xa

Key  : Dump.Attributes.AsUlong
Value: 21808

Key  : Dump.Attributes.DiagDataWrittenToHeader
Value: 1

Key  : Dump.Attributes.ErrorCode
Value: 0

Key  : Dump.Attributes.KernelGeneratedTriageDump
Value: 1

Key  : Dump.Attributes.LastLine
Value: Dump completed successfully.

Key  : Dump.Attributes.ProgressPercentage
Value: 0

Key  : Failure.Bucket
Value: AV\_nt!PpmUpdateProcessorIdleAccounting

Key  : Failure.Hash
Value: {8cb39269-dab1-24f0-0a8a-a570aff6d084}

Key  : Hypervisor.Enlightenments.ValueHex
Value: 7497cf94

Key  : Hypervisor.Flags.AnyHypervisorPresent
Value: 1

Key  : Hypervisor.Flags.ApicEnlightened
Value: 1

Key  : Hypervisor.Flags.ApicVirtualizationAvailable
Value: 0

Key  : Hypervisor.Flags.AsyncMemoryHint
Value: 0

Key  : Hypervisor.Flags.CoreSchedulerRequested
Value: 0

Key  : Hypervisor.Flags.CpuManager
Value: 1

Key  : Hypervisor.Flags.DeprecateAutoEoi
Value: 0

Key  : Hypervisor.Flags.DynamicCpuDisabled
Value: 1

Key  : Hypervisor.Flags.Epf
Value: 0

Key  : Hypervisor.Flags.ExtendedProcessorMasks
Value: 1

Key  : Hypervisor.Flags.HardwareMbecAvailable
Value: 1

Key  : Hypervisor.Flags.MaxBankNumber
Value: 0

Key  : Hypervisor.Flags.MemoryZeroingControl
Value: 0

Key  : Hypervisor.Flags.NoExtendedRangeFlush
Value: 0

Key  : Hypervisor.Flags.NoNonArchCoreSharing
Value: 1

Key  : Hypervisor.Flags.Phase0InitDone
Value: 1

Key  : Hypervisor.Flags.PowerSchedulerQos
Value: 0

Key  : Hypervisor.Flags.RootScheduler
Value: 0

Key  : Hypervisor.Flags.SynicAvailable
Value: 1

Key  : Hypervisor.Flags.UseQpcBias
Value: 0

Key  : Hypervisor.Flags.Value
Value: 38408431

Key  : Hypervisor.Flags.ValueHex
Value: 24a10ef

Key  : Hypervisor.Flags.VpAssistPage
Value: 1

Key  : Hypervisor.Flags.VsmAvailable
Value: 1

Key  : Hypervisor.RootFlags.AccessStats
Value: 1

Key  : Hypervisor.RootFlags.CrashdumpEnlightened
Value: 1

Key  : Hypervisor.RootFlags.CreateVirtualProcessor
Value: 1

Key  : Hypervisor.RootFlags.DisableHyperthreading
Value: 0

Key  : Hypervisor.RootFlags.HostTimelineSync
Value: 1

Key  : Hypervisor.RootFlags.HypervisorDebuggingEnabled
Value: 0

Key  : Hypervisor.RootFlags.IsHyperV
Value: 1

Key  : Hypervisor.RootFlags.LivedumpEnlightened
Value: 1

Key  : Hypervisor.RootFlags.MapDeviceInterrupt
Value: 1

Key  : Hypervisor.RootFlags.MceEnlightened
Value: 1

Key  : Hypervisor.RootFlags.Nested
Value: 0

Key  : Hypervisor.RootFlags.StartLogicalProcessor
Value: 1

Key  : Hypervisor.RootFlags.Value
Value: 1015

Key  : Hypervisor.RootFlags.ValueHex
Value: 3f7

BUGCHECK_CODE: a

BUGCHECK_P1: 420

BUGCHECK_P2: ff

BUGCHECK_P3: 11

BUGCHECK_P4: fffff8039a809258

FILE_IN_CAB: 121324-16078-01.dmp

TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b

DUMP_FILE_ATTRIBUTES: 0x21808 Kernel Generated Triage Dump

FAULTING_THREAD: ffffc48532717280

WRITE_ADDRESS: fffff8039b3c34b0: Unable to get MiVisibleState Unable to get NonPagedPoolStart Unable to get NonPagedPoolEnd Unable to get PagedPoolStart Unable to get PagedPoolEnd unable to get nt!MmSpecialPagesInUse 0000000000000420

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: System

STACK_TEXT:
ffffd481c715dc40 0000000000000000 : ffffd481c715e000 ffffd481c7158000 0000000000000000 0000000000000000 : nt!KiIdleLoop+0x54

SYMBOL_NAME: nt!PpmUpdateProcessorIdleAccounting+38

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

IMAGE_VERSION: 10.0.26100.2605

STACK_COMMAND: .process /r /p 0xfffff8039b3cdf80; .thread 0xffffc48532717280 ; kb

BUCKET_ID_FUNC_OFFSET: 38

FAILURE_BUCKET_ID: AV_nt!PpmUpdateProcessorIdleAccounting

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {8cb39269-dab1-24f0-0a8a-a570aff6d084}

Followup: MachineOwner

And also this one:
******************************************************************************* * * * Bugcheck Analysis * * * *******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e) This is a very common BugCheck. Usually the exception address pinpoints the driver/function that caused the problem. Always note this address as well as the link date of the driver/image that contains this address. Arguments: Arg1: ffffffffc0000096, The exception code that was not handled Arg2: fffff8007ae878c1, The address that the exception occurred at Arg3: 0000000000000000, Parameter 0 of the exception Arg4: 0000000000000000, Parameter 1 of the exception

Debugging Details:

************************************************************************* *** *** *** *** *** Either you specified an unqualified symbol, or your debugger *** *** doesn't have full symbol information. Unqualified symbol *** *** resolution is turned off by default. Please either specify a *** *** fully qualified symbol module!symbolname, or enable resolution *** *** of unqualified symbols by typing ".symopt- 100". Note that *** *** enabling unqualified symbol resolution with network symbol *** *** server shares in the symbol path may cause the debugger to *** *** appear to hang for long periods of time when an incorrect *** *** symbol name is typed or the network symbol server is down. *** *** *** *** For some commands to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: ExceptionRecord *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Either you specified an unqualified symbol, or your debugger *** *** doesn't have full symbol information. Unqualified symbol *** *** resolution is turned off by default. Please either specify a *** *** fully qualified symbol module!symbolname, or enable resolution *** *** of unqualified symbols by typing ".symopt- 100". Note that *** *** enabling unqualified symbol resolution with network symbol *** *** server shares in the symbol path may cause the debugger to *** *** appear to hang for long periods of time when an incorrect *** *** symbol name is typed or the network symbol server is down. *** *** *** *** For some commands to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: ContextRecord *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Either you specified an unqualified symbol, or your debugger *** *** doesn't have full symbol information. Unqualified symbol *** *** resolution is turned off by default. Please either specify a *** *** fully qualified symbol module!symbolname, or enable resolution *** *** of unqualified symbols by typing ".symopt- 100". Note that *** *** enabling unqualified symbol resolution with network symbol *** *** server shares in the symbol path may cause the debugger to *** *** appear to hang for long periods of time when an incorrect *** *** symbol name is typed or the network symbol server is down. *** *** *** *** For some commands to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: ExceptionRecord *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Either you specified an unqualified symbol, or your debugger *** *** doesn't have full symbol information. Unqualified symbol *** *** resolution is turned off by default. Please either specify a *** *** fully qualified symbol module!symbolname, or enable resolution *** *** of unqualified symbols by typing ".symopt- 100". Note that *** *** enabling unqualified symbol resolution with network symbol *** *** server shares in the symbol path may cause the debugger to *** *** appear to hang for long periods of time when an incorrect *** *** symbol name is typed or the network symbol server is down. *** *** *** *** For some commands to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: ContextRecord *** *** *** *************************************************************************

KEY_VALUES_STRING: 1

Key  : Analysis.CPU.mSec
Value: 2671

Key  : Analysis.Elapsed.mSec
Value: 2759

Key  : Analysis.IO.Other.Mb
Value: 0

Key  : Analysis.IO.Read.Mb
Value: 1

Key  : Analysis.IO.Write.Mb
Value: 0

Key  : Analysis.Init.CPU.mSec
Value: 359

Key  : Analysis.Init.Elapsed.mSec
Value: 2753

Key  : Analysis.Memory.CommitPeak.Mb
Value: 87

Key  : Analysis.Version.DbgEng
Value: 10.0.27725.1000

Key  : Analysis.Version.Description
Value: 10.2408.27.01 amd64fre

Key  : Analysis.Version.Ext
Value: 1.2408.27.1

Key  : Bugcheck.Code.LegacyAPI
Value: 0x1e

Key  : Bugcheck.Code.TargetModel
Value: 0x1e

Key  : Dump.Attributes.AsUlong
Value: 21808

Key  : Dump.Attributes.DiagDataWrittenToHeader
Value: 1

Key  : Dump.Attributes.ErrorCode
Value: 0

Key  : Dump.Attributes.KernelGeneratedTriageDump
Value: 1

Key  : Dump.Attributes.LastLine
Value: Dump completed successfully.

Key  : Dump.Attributes.ProgressPercentage
Value: 0

Key  : Failure.Bucket
Value: 0x1E\_C0000096\_nt!HalpHvTimerStop

Key  : Failure.Hash
Value: {d6ccc7bb-a464-ddaa-db98-a87fb5396cc5}

Key  : Hypervisor.Enlightenments.ValueHex
Value: 7497cf94

Key  : Hypervisor.Flags.AnyHypervisorPresent
Value: 1

Key  : Hypervisor.Flags.ApicEnlightened
Value: 1

Key  : Hypervisor.Flags.ApicVirtualizationAvailable
Value: 0

Key  : Hypervisor.Flags.AsyncMemoryHint
Value: 0

Key  : Hypervisor.Flags.CoreSchedulerRequested
Value: 0

Key  : Hypervisor.Flags.CpuManager
Value: 1

Key  : Hypervisor.Flags.DeprecateAutoEoi
Value: 0

Key  : Hypervisor.Flags.DynamicCpuDisabled
Value: 1

Key  : Hypervisor.Flags.Epf
Value: 0

Key  : Hypervisor.Flags.ExtendedProcessorMasks
Value: 1

Key  : Hypervisor.Flags.HardwareMbecAvailable
Value: 1

Key  : Hypervisor.Flags.MaxBankNumber
Value: 0

Key  : Hypervisor.Flags.MemoryZeroingControl
Value: 0

Key  : Hypervisor.Flags.NoExtendedRangeFlush
Value: 0

Key  : Hypervisor.Flags.NoNonArchCoreSharing
Value: 1

Key  : Hypervisor.Flags.Phase0InitDone
Value: 1

Key  : Hypervisor.Flags.PowerSchedulerQos
Value: 0

Key  : Hypervisor.Flags.RootScheduler
Value: 0

Key  : Hypervisor.Flags.SynicAvailable
Value: 1

Key  : Hypervisor.Flags.UseQpcBias
Value: 0

Key  : Hypervisor.Flags.Value
Value: 38408431

Key  : Hypervisor.Flags.ValueHex
Value: 24a10ef

Key  : Hypervisor.Flags.VpAssistPage
Value: 1

Key  : Hypervisor.Flags.VsmAvailable
Value: 1

Key  : Hypervisor.RootFlags.AccessStats
Value: 1

Key  : Hypervisor.RootFlags.CrashdumpEnlightened
Value: 1

Key  : Hypervisor.RootFlags.CreateVirtualProcessor
Value: 1

Key  : Hypervisor.RootFlags.DisableHyperthreading
Value: 0

Key  : Hypervisor.RootFlags.HostTimelineSync
Value: 1

Key  : Hypervisor.RootFlags.HypervisorDebuggingEnabled
Value: 0

Key  : Hypervisor.RootFlags.IsHyperV
Value: 1

Key  : Hypervisor.RootFlags.LivedumpEnlightened
Value: 1

Key  : Hypervisor.RootFlags.MapDeviceInterrupt
Value: 1

Key  : Hypervisor.RootFlags.MceEnlightened
Value: 1

Key  : Hypervisor.RootFlags.Nested
Value: 0

Key  : Hypervisor.RootFlags.StartLogicalProcessor
Value: 1

Key  : Hypervisor.RootFlags.Value
Value: 1015

Key  : Hypervisor.RootFlags.ValueHex
Value: 3f7

Key  : Stack.Pointer
Value: PRCBException

BUGCHECK_CODE: 1e

BUGCHECK_P1: ffffffffc0000096

BUGCHECK_P2: fffff8007ae878c1

BUGCHECK_P3: 0

BUGCHECK_P4: 0

FILE_IN_CAB: 121324-16250-01.dmp

TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b

DUMP_FILE_ATTRIBUTES: 0x21808 Kernel Generated Triage Dump

FAULTING_THREAD: ffff85083c702080

EXCEPTION_PARAMETER1: 0000000000000000

EXCEPTION_PARAMETER2: 0000000000000000

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: System

STACK_TEXT:
ffffc800e8caa0c8 fffff8007af6f682 : 000000000000001e ffffffffc0000096 fffff8007ae878c1 0000000000000000 : nt!KeBugCheckEx ffffc800e8caa0d0 fffff8007b083332 : ffffc800e8caa8d0 0000000000000000 ffffc800e8caa1a0 0000000000000000 : nt!KiFatalExceptionHandler+0x22 ffffc800e8caa110 fffff8007ad8d432 : ffffc800e8caa1a0 fffff8007aa00000 fffff8007b07ace4 fffff8007ab0cbb0 : nt!RtlpExecuteHandlerForException+0x12 ffffc800e8caa140 fffff8007ad8e599 : ffffef0f2f7416d0 ffffc800e8caadd0 ffffef0f2f7416d0 ffffc800e8caa8d0 : nt!RtlDispatchException+0x2d2 ffffc800e8caa8a0 fffff8007b079f52 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiDispatchException+0xac9 ffffc800e8caafb0 fffff8007b079f20 : fffff8007b08de3e ffffffffffffffff 0000000000000000 0000000000000000 : nt!KxExceptionDispatchOnExceptionStack+0x12 ffffef0f2f7414e8 fffff8007b08de3e : ffffffffffffffff 0000000000000000 0000000000000000 ffffffffffffffff : nt!KiExceptionDispatchOnExceptionStackContinue ffffef0f2f7414f0 fffff8007b088b25 : 0000005183e36e62 ffffef0f2f741940 ffffef0f2f741964 0000000000000000 : nt!KiExceptionDispatch+0x13e ffffef0f2f7416d0 fffff8007ae878c1 : fffff8007ae83cd3 ffffef0f2f7419a0 ffffc800e8c88180 ffffef0f2f741c00 : nt!KiGeneralProtectionFault+0x365 ffffef0f2f741868 fffff8007ae83cd3 : ffffef0f2f7419a0 ffffc800e8c88180 ffffef0f2f741c00 0000000000000000 : nt!HalpHvTimerStop+0x21 ffffef0f2f741870 fffff8007af78c1f : ffffef0f2f7418f0 0000000000000000 000000000000000a 0000000000000000 : nt!HalpTimerClockStop+0x33 ffffef0f2f7418a0 fffff8007ae0a0ba : 0000000000000c40 0000000000000c40 ffff8508440e2010 ffffc800e8c88180 : nt!KePrepareClockTimerForIdle+0x193 ffffef0f2f7419e0 fffff8007ae09027 : ffff8508440e2010 ffff8508440e2010 ffffef0f2f741bd9 ffffc800e8c88180 : nt!PpmIdleExecuteTransition+0x3ce ffffef0f2f741b70 fffff8007b07ace4 : ffffc800e8c88180 ffffc80000000000 0000000000000000 0000000000000000 : nt!PoIdle+0x187 ffffef0f2f741c40 0000000000000000 : ffffef0f2f742000 ffffef0f2f73c000 0000000000000000 0000000000000000 : nt!KiIdleLoop+0x54

SYMBOL_NAME: nt!HalpHvTimerStop+21

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

IMAGE_VERSION: 10.0.26100.2605

STACK_COMMAND: .process /r /p 0xfffff8007b9cdf80; .thread 0xffff85083c702080 ; kb

BUCKET_ID_FUNC_OFFSET: 21

FAILURE_BUCKET_ID: 0x1E_C0000096_nt!HalpHvTimerStop

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {d6ccc7bb-a464-ddaa-db98-a87fb5396cc5}

Followup: MachineOwner

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-12-27T10:23:02+00:00

    Hello,

    I have not heard back from you in 96 hours. If you need further help at this point, please create a new thread to discuss those concerns.

    Best Regards,

    Sheng G. - MSFT | Microsoft Community Support Specialist

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  2. Anonymous
    2024-12-24T11:30:15+00:00

    Hello,

    I have not received the message from you yet. If there is anything more that I can do for you or if anything is unclear, please do not hesitate to let me know.

    Best Regards,

    Sheng G. - MSFT | Microsoft Community Support Specialist

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  3. Anonymous
    2024-12-17T14:42:13+00:00

    Hello Dromeda,

    Thanks for reaching out here in the Microsoft Answers Community.

    Based on the dumps, it seems that the blue screens are caused by the CPU power management driver crashing.

    If you have set up any overclocking or undervoltage in the system or in the BIOS (including memory XMP), please revert them, and see whether the issue persists.

    If the issue persists, please go to file explorer->This PC->C drive->Windows->minidump, and upload the DMP files there to a file-sharing service for our analysis.

    Also, it seems that there are multiple unknown drivers shown in the dump log. Do you have any esoteric devices or game anti-cheat drivers installed? If so, try removing them, and see whether the issue still persists.

    We look forward to your response.

    Best Regards,

    Sheng G. - MSFT | Microsoft Community Support Specialist

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  4. Anonymous
    2024-12-13T19:21:46+00:00 
    *                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000001, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff805a882bc1b, address which referenced memory

Debugging Details:
------------------

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 1734

    Key  : Analysis.Elapsed.mSec
    Value: 1739

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 1

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 500

    Key  : Analysis.Init.Elapsed.mSec
    Value: 3642

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 87

    Key  : Analysis.Version.DbgEng
    Value: 10.0.27725.1000

    Key  : Analysis.Version.Description
    Value: 10.2408.27.01 amd64fre

    Key  : Analysis.Version.Ext
    Value: 1.2408.27.1

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0xa

    Key  : Bugcheck.Code.TargetModel
    Value: 0xa

    Key  : Dump.Attributes.AsUlong
    Value: 21808

    Key  : Dump.Attributes.DiagDataWrittenToHeader
    Value: 1

    Key  : Dump.Attributes.ErrorCode
    Value: 0

    Key  : Dump.Attributes.KernelGeneratedTriageDump
    Value: 1

    Key  : Dump.Attributes.LastLine
    Value: Dump completed successfully.

    Key  : Dump.Attributes.ProgressPercentage
    Value: 0

    Key  : Failure.Bucket
    Value: AV_nt!KiExecuteAllDpcs

    Key  : Failure.Hash
    Value: {b88a28a0-fcde-99e9-6174-619833d00ab9}

    Key  : Hypervisor.Enlightenments.ValueHex
    Value: 7497cf94

    Key  : Hypervisor.Flags.AnyHypervisorPresent
    Value: 1

    Key  : Hypervisor.Flags.ApicEnlightened
    Value: 1

    Key  : Hypervisor.Flags.ApicVirtualizationAvailable
    Value: 0

    Key  : Hypervisor.Flags.AsyncMemoryHint
    Value: 0

    Key  : Hypervisor.Flags.CoreSchedulerRequested
    Value: 0

    Key  : Hypervisor.Flags.CpuManager
    Value: 1

    Key  : Hypervisor.Flags.DeprecateAutoEoi
    Value: 0

    Key  : Hypervisor.Flags.DynamicCpuDisabled
    Value: 1

    Key  : Hypervisor.Flags.Epf
    Value: 0

    Key  : Hypervisor.Flags.ExtendedProcessorMasks
    Value: 1

    Key  : Hypervisor.Flags.HardwareMbecAvailable
    Value: 1

    Key  : Hypervisor.Flags.MaxBankNumber
    Value: 0

    Key  : Hypervisor.Flags.MemoryZeroingControl
    Value: 0

    Key  : Hypervisor.Flags.NoExtendedRangeFlush
    Value: 0

    Key  : Hypervisor.Flags.NoNonArchCoreSharing
    Value: 1

    Key  : Hypervisor.Flags.Phase0InitDone
    Value: 1

    Key  : Hypervisor.Flags.PowerSchedulerQos
    Value: 0

    Key  : Hypervisor.Flags.RootScheduler
    Value: 0

    Key  : Hypervisor.Flags.SynicAvailable
    Value: 1

    Key  : Hypervisor.Flags.UseQpcBias
    Value: 0

    Key  : Hypervisor.Flags.Value
    Value: 38408431

    Key  : Hypervisor.Flags.ValueHex
    Value: 24a10ef

    Key  : Hypervisor.Flags.VpAssistPage
    Value: 1

    Key  : Hypervisor.Flags.VsmAvailable
    Value: 1

    Key  : Hypervisor.RootFlags.AccessStats
    Value: 1

    Key  : Hypervisor.RootFlags.CrashdumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.CreateVirtualProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.DisableHyperthreading
    Value: 0

    Key  : Hypervisor.RootFlags.HostTimelineSync
    Value: 1

    Key  : Hypervisor.RootFlags.HypervisorDebuggingEnabled
    Value: 0

    Key  : Hypervisor.RootFlags.IsHyperV
    Value: 1

    Key  : Hypervisor.RootFlags.LivedumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.MapDeviceInterrupt
    Value: 1

    Key  : Hypervisor.RootFlags.MceEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.Nested
    Value: 0

    Key  : Hypervisor.RootFlags.StartLogicalProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.Value
    Value: 1015

    Key  : Hypervisor.RootFlags.ValueHex
    Value: 3f7

    Key  : Stack.Pointer
    Value: NMI

BUGCHECK_CODE:  a

BUGCHECK_P1: 1

BUGCHECK_P2: 2

BUGCHECK_P3: 0

BUGCHECK_P4: fffff805a882bc1b

FILE_IN_CAB:  121324-16984-01.dmp

TAG_NOT_DEFINED_202b:  *** Unknown TAG in analysis list 202b

DUMP_FILE_ATTRIBUTES: 0x21808
  Kernel Generated Triage Dump

FAULTING_THREAD:  ffff958fab72f040

READ_ADDRESS: fffff805a95c34b0: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
unable to get nt!MmSpecialPagesInUse
 0000000000000001 

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  svchost.exe

DPC_STACK_BASE:  FFFFF28EA373AFB0

TRAP_FRAME:  fffff28ea373a940 -- (.trap 0xfffff28ea373a940)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000001
rdx=0000051d00000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff805a882bc1b rsp=fffff28ea373aad0 rbp=0000000000000000
 r8=ffff958f9871c000  r9=0000000000000000 r10=0000fffff805a89f
r11=ffffe281a1288180 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na pe nc
nt!KiExecuteAllDpcs+0x54b:
fffff805`a882bc1b 488b01          mov     rax,qword ptr [rcx] ds:00000000`00000001=????????????????
Resetting default scope

STACK_TEXT:  
fffff28e`a373a7f8 fffff805`a8c8dce9     : 00000000`0000000a 00000000`00000001 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff28e`a373a800 fffff805`a8c88fa8     : ffffe281`a1288180 00000000`00000000 00000002`00000000 fffff28e`a373aa48 : nt!KiBugCheckDispatch+0x69
fffff28e`a373a940 fffff805`a882bc1b     : fffff28e`00000000 00000000`00000002 ffffe281`a1288180 00000000`00000000 : nt!KiPageFault+0x468
fffff28e`a373aad0 fffff805`a88b95db     : ffffe281`a1288180 00000000`00000020 ffffe281`a1288180 00000000`00000000 : nt!KiExecuteAllDpcs+0x54b
fffff28e`a373ad20 fffff805`a8c81aa5     : 00000000`00000000 00000000`00000000 fffff28e`ab6bba70 00000000`00000000 : nt!KiRetireDpcList+0x36b
fffff28e`a373afb0 fffff805`a8c81a4f     : fffff28e`ab6bbb60 fffff805`a880c9a5 ffffe281`a1288180 fffff805`a8975cab : nt!KxSwapStacksAndRetireDpcList+0x5
fffff28e`ab6bba70 fffff805`a880c9a5     : ffffe281`a1288180 fffff805`a8975cab 00000000`00000000 fffff805`a8c75250 : nt!KiPlatformSwapStacksAndCallReturn
fffff28e`ab6bba80 fffff805`a8c8127b     : 00000000`00018830 000001e0`e894d73f ffff958f`985469c0 ffff958f`985469c0 : nt!KiDispatchInterrupt+0x65
fffff28e`ab6bbab0 fffff805`a8c7c6d4     : 00000003`95b8a7f8 fffff28e`ab6bbb60 00000003`95b8a81d 0000050a`8bac68c8 : nt!KiDpcInterruptBypass+0x1b
fffff28e`ab6bbae0 00007ff8`f52998b3     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInterruptDispatchNoLockNoEtw+0x64
000000c5`8fffdf50 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff8`f52998b3

SYMBOL_NAME:  nt!KiExecuteAllDpcs+54b

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION:  10.0.26100.2605

STACK_COMMAND:  .process /r /p 0xffff958fb1793080; .thread 0xffff958fab72f040 ; kb

BUCKET_ID_FUNC_OFFSET:  54b

FAILURE_BUCKET_ID:  AV_nt!KiExecuteAllDpcs

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {b88a28a0-fcde-99e9-6174-619833d00ab9}

Followup:     MachineOwner
---------

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