Mouse Cursor Disappearing and Not Coming Back on Lenovo Laptop Windows 11

Hi, Alejandro Lav.

Welcome to Microsoft Community. Merry Christmas!

We understand that you are experiencing Windows 11 Cursor Disappearance issue, which may be related to system components, drivers and corrupted user profiles, so we need to perform some troubleshooting steps to locate the exact cause, they do not represent the final solution:  I Update the touchpad driverFirst, check and update your touchpad driver:Open Device Manager: Right click on the “Start” button and select “Device Manager”.Locate the touchpad device: usually under “Mouse and Other Pointer Devices” or “Human Interface Devices”.Update the driver: Right-click on the touchpad device and select “Update Driver”. Select “Automatically search for updated driver software”.If no new driver is found in the automatic update, you can visit Lenovo's official website and download and install the latest touchpad driver manually on the driver download page.II. Check the touch panel settingsSometimes the touch screen settings may interfere with the touch pad:Disable the touch screen:- Open Device Manager and expand “Human Interface Devices”.- Open Device Manager and expand “Human Interface Devices”. Find “Touch Screen Compatible Devices”, right click and select “Disable Device”.- Check if the mouse is back to normal, if so, enable the touch screen device again.III. Adjusting Power Management SettingsAdjust the power management settings to ensure that the system does not turn off the touchpad in power saving mode:Open Device Manager.Locate the touchpad device, right click and select “Properties”.In the Power Management tab, make sure “Allow computer to turn off this device to save power” is unchecked.After completing the above checks, you can also try the following general steps:Enter Safe ModeThe method of entry is as followsTurn on your computer and wait for the login screen to appear, don't log in, hold down the SHIFT key, and then click Start - Restart Computer.After reboot, you will enter the repair mode, select Troubleshooting-Advanced Options-Startup Settings-Reboot.Tap the number 4 on your keyboard to enable Safe Mode.Check if the problem recurs in Safe Mode.If the problem disappears in Safe Mode, it means that some third-party software is interfering with the problem, so please try Clean Boot, please refer to the following link for specific steps:How to perform a clean boot in Windows - Microsoft SupportDisclaimer: A “clean boot” starts Windows with a minimal set of drivers and startup programs. It helps to determine whether a background service is interfering with your game or program and to isolate the cause of a problem.**These steps of "clean boot" might look complicated at first glance. However, to avoid any trouble for you, please follow them in order and step-by step so that it will help you get back on track.-If the problem persists in Safe Mode, you can consider other factors, please continue to perform the following program:II. Try to repair the system1. Search for CMD, find the Command Prompt, and select Run in Administrator Mode.2. Enter the following commands one by one, be sure to execute the next command after the previous one is completedDISM /Online /Cleanup-Image /ScanHealthDISM /Online /Cleanup-Image /CheckHealthDISM /Online /Cleanup-Image /RestoreHealthSFC /Scannow3. After the scanning is completed, you can check the scanning information to see if the problem has been detected and fixed.III. Try to create a local account and then try to see if the problem still exists in the local account:Search for CMD, then run it in administrator mode and enter the following commandnet user USERNAME /addnet localgroup administrators USERNAME /addUSERNAME can be replaced with your preferred account name.If there is no problem under the new account, this should be a fault of the account profile, please refer to the following article under Repair Corrupt Profile for the solution to transfer your information to the new account.*Troubleshoot problems signing in to Windows - Microsoft Support* (The procedure is the same for Windows 11 and Windows 10, you can directly refer to the scenario for Windows 10 and execute it.)IV.Repair System via Media Creation ToolThis is not a reinstallation, it will repair your system and will not delete files or applications. However, if there is important data in your computer, we still recommend backing it up in advance.Once you have completed your backup, follow the steps in the guide below:Download Windows 11Visit the site above and select Download Tool Now - Run the Media Creation Tool - Select Yes - Select Accept - Select Create Installation Media for Another Computer - Select DVD ISO File - Save as Local.Run the local WINDOWS. ISO file - Right-click - Mount - Select Run setup.exe - Select Don't use for now - Select Keep personal files and settings - Select Next - Wait for the WINDOWS Repair installation to complete - Restart the WINDOWS computer.Disclaimer: At this point, we have exhausted all troubleshooting and I recommend that we try to perform a clean install to get your computer back into a working condition. Please ensure that you backup any important data, including Documents, Pictures, Videos, and more. After that, you can find instructions on how to install Windows 10/11 in the following article by MVP Andre:How to: Perform a Custom Installation of Windows 11 and Windows 10 - Microsoft CommunityIf you have any progress, please feel free to contact us.

Best Regards

Nicholas.Z - MSFT | Microsoft Community Support Specialist