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Using Phone Link on computer it creates a group in chat - and does not send message to recipient

Anonymous
2024-12-29T06:29:47+00:00

Phone is up to date

Computers are both up to date with MS update

BUT

Using Phone Link when I send a message to one of the people I message often rather than send message it creates a group. (see below)

On my phone it then shows as a group chat - which I can't edit

Works fine on my phone - but not on Phone Link - on both computers I own. Screenshot of how it ends up below.

I also have quite a few messages where both the name of recipient and my phone number comes up - just a bit of a pain.

I'd really appreciate any help on this

Thanks heaps

Gary

Windows for home | Windows 11 | Connect Phone and PC

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  1. Anonymous
    2025-01-01T12:37:49+00:00

    I have same issue since the last update of phonelink and have been using Google messages for more than 1 year with phonelink without this problem. Basically phonelink thinks my most replied sms thread is a group chat with (even though it is not in the SMS app) and if I try to reply from phonelink I get 2 sms, one to me and one to the actual receiver. I have tried to create a new sms thread from phonelink directly to see if this was a problem with the update but after a reply the same thread gets merged with the fake group thread.

    My google message app for sms has not been updated in the meanwhile so this must be a problem with the recent updates in phonelink.

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  2. Anonymous
    2024-12-29T07:41:09+00:00

    Yes....I'm getting these group chats formed randomly. I'll message my daughter from Phone Link...and Phone link creats a group chat with her number and my mobile number...so I end up getting messages twice....on my phone it shows up with the message I sent her and then that same message is also forwarded to me (that I originally sent) from Phone Link.
    And messages I send to my daughter now appear in this new group chat...and not in our ongoing message thread just between us (that's been going for years).
    On my phone, I now have a message thread just for my daughter and also a seperate group chat thread that Phone Link created between me and my daughter.....and the messages don't overlap. If I want to find a message, I have to go through both message threads...the individual one and the group chat one .

    I just don't want the group chat....and I cannot find how to remove my number from it. I just want an individual chat.

    It's very hard to explain, and it's driving me crazy!

    My phone is a Google Pixel 7A

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  3. Anonymous
    2025-01-02T04:17:41+00:00

    I am also having the same problem in the last few days or so it has randonmly started creating group chats and even adding myself in the group chat & texting my own phone number as well. Have been using the app almost everyday for over 12 months with no problems until just recently. Some of the groups it is creating are getting bigger as well up to 10+ people listed but I don't believe it is actually texting most any of them, however it is creating junk in the messages inbox on the phone. I am using the standard Samsung messaging app on an S22 Ultra.

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  4. Anonymous
    2025-01-03T03:06:15+00:00

    I have the exact same problem. My phone is a Pixel 8 using Google Messages. Messages replied to on the phone work without issue.

    I'm at the point where I now only use Phone Link to read messages, not reply to them (which does rather reduce the usefulness of the app).

    9 people found this answer helpful.
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  5. Anonymous
    2024-12-31T19:36:00+00:00

    Thanks for getting back to me about this.

    I have a Samsung S21 and did use Samsung messages - but changed to Google messages as wanted to be able to have different notification sounds etc.

    I would have thought Google messages would be a third-party SMS programme that would have been supported by Microsoft. I'm assuming that the Samsung messages could be.

    Would that be true?

    Should I send a note through Feedback - as I use Phone Link a lot - and really want it to work correctly

    Thanks heaps

    Gary

    9 people found this answer helpful.
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