How to get my HP Laptop to start up?

No Logo, No cursor. Only slightly lite up dark screen. If we can't get it booted up, will I have to use a Recovery Thumbnail?

Thanks for updating me.

Do you see the manufacturer's logo when you turn on the computer?

Thanks for updating me.

If the logo does not appear and you are unable to get into BIOS, the computer may have hardware issue rather than software issues. However, you can try these steps to fix the issue:

Disconnect all unnecessary devices that are connected to your computer.

If your laptop's battery is removable, remove it and press the power button for 30 seconds. After that, plug the charger (without the battery) > Turn it on > Does it turn on?

If you are comfortable of doing so, take all the system memory sticks out, examine them for any obvious defects, and then reseat them into the sockets. Make sure that they are seated properly in their slots. If you have multiple sticks of system memory installed and you suspect one is faulty, one thing to try is to reproduce the issue with only one stick of memory module at a time. This will help you to isolate the faulty module.

Please Keep me posted.

Hi ,

I'm Dyari. Thanks for reaching out. I will be happy to assist you in this regard.

Kindly disconnect all unnecessary devices that are attached to your computer and then try the following methods to fix the issue:

1-Force the computer to shut down 2 times until you get Windows Troubleshooting > Advanced Options:

A-Startup repair.

B-If you have a system restore point, perform a system restore.
https://support.microsoft.com/en-us/windows/rec...

C-If you installed any updates recently, uninstall it

D-Reset this PC > Keep my files.(keep it as a last resort).

2-For additional troubleshooting steps and data rescue instructions prior to performing a clean installation, please refer to the link below.:
https://www.yourwindowsguide.com/2021/09/recove...

Please let me know if you need further assistance and keep me updated.

____________________________________________________________
Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

I'm sorry Dyari, it didn't help. I Still get the Dark Blue screen. Nothing else pulls up.

Hi ,

I'm Dyari. Thanks for reaching out. I will be happy to assist you in this regard.

Kindly disconnect all unnecessary devices that are attached to your computer and then try the following methods to fix the issue:

1-Force the computer to shut down 2 times until you get Windows Troubleshooting > Advanced Options:

A-Startup repair.

B-If you have a system restore point, perform a system restore.

https://support.microsoft.com/en-us/windows/rec...

C-If you installed any updates recently, uninstall it

D-Reset this PC > Keep my files.(keep it as a last resort).

2-For additional troubleshooting steps and data rescue instructions prior to performing a clean installation, please refer to the link below.:

https://www.yourwindowsguide.com/2021/09/recove...

Please let me know if you need further assistance and keep me updated.

____________________________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.