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PC monitor is stuck in sleeping mode

Anonymous
2024-12-22T22:26:46+00:00

Help please. My PC has been stuck on sleeping mode for maybe a few months. Since August. The PC is working fine and whenever I turn it on I can hear it working but the monitor just says sleeping mode and turns back off. How do I fix this? I can’t let my family know about this either and I need to make it work fast.

Windows for home | Windows 10 | Sleep and Power on, off

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  1. Anonymous
    2024-12-23T10:10:22+00:00

    Hello farrah shannon,

    Welcome to the Microsoft Community.

    Here are some steps you can try to fix the issue:

    1. Check Connections: Ensure that all cables between your monitor and computer are securely connected.
    2. Restart the Monitor: Turn off the monitor, unplug it from the power source, wait a few minutes, and then plug it back in and turn it on.
    3. Switch Input Source: Make sure the correct input source is selected on the monitor (e.g., HDMI, VGA).
    4. Restart Your PC: Force shut down your PC by holding the power button for about 5-10 seconds, then power it back on.
    5. Update or Reinstall Graphics Drivers: Boot into Safe Mode and update or reinstall the graphics drivers.
    6. Check Power Settings: Access the power settings in the control panel and adjust the sleep and display settings.
    7. Try Another Monitor: Connect a different monitor to see if the issue persists, which can help identify if the issue is with the monitor or the PC.
    8. Test the Graphics Card: If you have a dedicated graphics card, ensure it is properly seated in its slot, and try reseating or replacing it if necessary.

    If none of these solutions work, there might be a hardware issue requiring a professional check.

    Best Regards,

    William.Y | Microsoft Community Support Specialist

    2 people found this answer helpful.
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